Who we are looking for:
The Outsourcing Governance office resides within the UK Chief Executive Office (UK CEO) team and is responsible for operating a structured governance and oversight framework of our intragroup outsourcing engagements in line with relevant UK outsourcing regulations and internal policies. Intragroup outsourcing is key to our global operating model and corporate strategy. This role provides assurance to Senior Management that Key Performance Indicators, Service Level Agreements, and Risk Assessments are subject to periodic review and ensures that a reporting mechanism is in place to identify issues and/or non-conformance, escalating as necessary where performance standards have not been met and where there are instances of non-compliance to policy across the Outsourcing Footprint.
What you will be responsible for:
1. Maintain, operate and evolve the UK Outsourcing Governance model
2. Minimise risk to the Global Delivery business by ensuring adherence to the FCA SYSC8 rules and the PRA’s Third Party & Risk Management regulations
3. Ensure outsourcing policy and procedures are adhered to across the GD business lines
4. Maintain data and documentation, ensuring accurate and timely updates are made to the UK Outsourcing inventory used to inform regulatory reporting
5. Prepare and review risk reports for internal forums, senior managers, and risk committees
6. Chair the Outsourcing Governance Forum including preparation of meeting materials
7. Provide Outsourcing guidance to the business
8. Review and challenge outsourcing risk assessments completed by the business
What we value:
These skills will help you succeed in this role:
1. Team player who can both provide assistance to and influence others
2. Excellent communication, presentation, and relationship building skills
3. Ability to produce quality work within tight deadlines
4. Flexible and adaptable to a changing environment
5. Positive and professional disposition
Education & Preferred Qualifications:
1. Degree or equivalent operational experience
2. Experience of working in a UK financial services firm
3. An interest in the regulatory landscape across financial services
4. Exposure to the Archer X risk and control platform
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