As an employee at Track24, the Head of Sales forms part of a team that develops and delivers world-class products that are used daily by some of the world's biggest companies and organisations. This role contributes heavily by leading, owning and hitting/exceeding annual and quarterly sales targets through a well-developed strategy to land new and expand existing customer accounts.
The Head of Sales is a critical role in the company, directly accountable for delivering revenue outcomes. Experience working in a SaaS environment and launching a product in new markets is highly advantageous for this role.
As a data-driven role, the successful candidate will have commercial acumen and a deep understanding of the customer base and their requirements, the competitive landscape, and overall market in order to launch and expand successfully a new enterprise SaaS product.
A high percentage of existing customers on our legacy platforms will be onboarded to the new platform as well as driving new sales with new customers in current and new markets. This will be achieved through effective management of both the internal commercial team and channel partners.
Customer Acquisition and Retention:
* Actively pursue new business opportunities, meeting with potential clients/partners, and closing sales to directly contribute to revenue growth.
* Oversee lead generation and conversion efforts, ensuring effective acquisition strategies that target high-quality prospects.
* Work closely with the Customer Success and Account Management teams to develop strategies for customer retention and expansion.
* Focus on key accounts and enterprise deals, building relationships with executive-level contacts to drive growth.
Revenue Growth and Expansion Strategy:
* Identify opportunities for market expansion, including exploring new customer segments, verticals, and geographical regions.
* Develop and execute strategies to expand on revenues vertically and horizontally.
* Collaborate with the executive team to refine revenue forecasts and growth targets.
Sales Process Optimisation:
* Refine and optimise the sales process to ensure efficiency and consistency across the sales team.
* Implement tools and processes to streamline workflows, track sales activities, and enhance pipeline visibility.
* Regularly review and improve the sales methodology, identifying bottlenecks and inefficiencies.
* Integrate the sales team and methodologies with all other business elements.
Team Management and Development:
* Design, recruit, train, and manage an appropriate sales capability.
* Set monthly, quarterly, and annual sales goals to deliver the business planned revenue, define key performance metrics, and track performance against them.
Additional Information:
* Bonus/Commission to be discussed at the interview stage.
* Progressive environment and a team focused on high growth and success.
* Hybrid (our office is based in Farringdon, and we typically visit the office 1x per week).
* Training and Development opportunities.
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