Head of Service Delivery
* Full Time
* Location: Sheffield, Yorkshire and the Humber
* Company: Adept Resourcing Engineering Ltd
* Posted on: 18.03.2025
Are you a leader seeking an opportunity to shape and develop a high-performing IT service delivery team? As the Head of Service Delivery for our client, you'll be responsible for overseeing the delivery of IT services and ensuring customer satisfaction.
Responsibilities
1. Lead and manage the IT service delivery team.
2. Develop and implement service delivery strategies.
3. Ensure high levels of customer satisfaction.
4. Monitor and report on service delivery performance.
5. Collaborate with other departments to enhance service delivery.
Qualifications
1. Proven experience in IT service delivery management.
2. Strong leadership and team management skills.
3. Excellent communication and interpersonal abilities.
4. Ability to work in a fast-paced environment.
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