Position: Security Supervisor Hours: Full-Time, 60 hours per week Pay: £13.97 per hour Shifts: Tuesdays to Saturdays Location: M&S Manchester, Market Street Experience Required: Supervisory experience in security Role Overview: As a Security Supervisor, your main responsibility will be overseeing and guiding the Security team at M&S Manchester, making sure our customers and assets are protected at all times. You'll drive excellence in service delivery and work hand-in-hand with the team to ensure safety protocols are followed to the highest standard. Key Responsibilities: Lead the day-to-day operations of the Security Officer team, ensuring smooth and efficient operations. Act as the first point of contact for security personnel, ensuring that dress code, conduct, and discipline are maintained to the highest standards. Deliver exceptional training and induction for new Security Officers, ensuring they're up-to-date with site policies, procedures, and security systems. Promote teamwork and high morale within the team using effective motivation and leadership skills. Assist with investigations into any security concerns (e.g. thefts, missing items). Liaise with customers and clients as needed to provide outstanding service and ensure satisfaction. Ensure compliance with all relevant safety and data protection regulations. Maintain accurate security logs and handovers to ensure clear communication across shifts. What We're Looking For: Proven Security & Supervisory Experience: You have a track record of leadership in a security role and are ready to take on greater responsibility. SIA License: Essential for the role. Strong Communication Skills: You'll need to communicate clearly and effectively, both in writing and verbally. Tech-Savvy: Comfortable using computers and various security software. Self-Motivated & Reliable: You work well independently and can inspire your team to follow suit. Problem-Solver: Able to handle situations with confidence, tact, and professionalism. Team Player: You'll be instrumental in building a positive, supportive work environment where everyone feels motivated. Excellent Attendance: We rely on consistent and punctual attendance to maintain high service standards. Why You'll Love Working With Us: Continuous Growth: Opportunities for ongoing training and professional development. A Trusted Employer: Work for a company that values its team and rewards commitment.