We are looking to attract a Commercial Manager for a very busy distribution company in the Bedford area. The ideal candidate will come from an distribution / engineering background.
Main Responsibility
• Monitor the key components of the ROI on a monthly basis using the SOP and identify areas for improvement
• Regularly review all local costs against previous years and understand why specific costs have increased or decreased
• Be able to clearly explain the aged stock reserve formula and ensure commercially sound reasoning is behind any slow-moving stock
• Actively manage all local non-material purchases and employee expenses, countersigning all associated purchase orders and forms
• Be able to use your understanding of the financial aspects of the depot to implement change where required
• Measure all areas of the depots activities and implement strategies to urgently return underperforming areas to required levels of performance. You will actively manage all company stock, assets and property
• Implement set procedures for all aspects of stock control and management
• Ensure all fixed assets and capital items are correctly recorded and their costs, usage and remaining useful life are monitored and understood
• Create a programme of replacement and/or addition of all local capital equipment
• Be able to properly complete a capital request form with supporting documentation • Ensure buildings, offices and grounds are maintained in accordance with property leases and good working practices
• Ensure all processing equipment is properly maintained and is fit for purpose • Ensure all company property is maintained and kept secure in line with insurance policy requirements
• Ensure whole site is kept secure outside of working hours liaising with security equipment providers, alarm companies and local police. You will actively manage sales orders, purchase orders and debtors
• Review outstanding sales orders, purchase orders and payments on a daily basis
• Take corrective and preventive action when a sales order becomes overdue
• Ensure customers remain within their credit terms requesting changes to those terms before they are exceeded
• Understand the key indicators of credit risk and be able to form sound commercial judgements from third party credit risk reports
• Understand how credit insurance works and the procedures for seeking individual cover
• Understand retention of title and know what to do in the event of a customer failing to pay or entering administration. You will continually develop the customer base to provide long term growth
• Have a sound knowledge of the local territory and the types of industry within it
• Have a structured pipeline system, with measurement and agreed targets at each stage, for developing prospects and customers to their fullest ROI potential
• Ensure proactive customer contacts are of a high standard and that contacts are adequately recorded on the company CRM system
• Maintain an up-to-date list of target customers and prospects that will provide future ROI growth
• Work to an agreed sales plan with measurement and targets for ongoing levels of proactive customer contact
• Understand the role of central support staff in business development and involve them in specific projects where appropriate
• Take a detailed interest in all key customers and targets, monitoring activity and shaping strategy
• Have agreed targets for increasing the number of active customers and regularly measure achievements against these targets
• Monitor and act quickly if trading with desirable customers declines. You will fully understand the ‘value proposition’ offered to customers
• Have a complete understanding of ‘What We Offer’ - Products, Processes, Add-On Services, Stock Management Services, Customer Portal •
Be able to explain the Differential Selling Advantages of the business and contrast them with what local competitors are able to offer
• Fully understand the concepts of Bespoke Supply Solutions and be able to explain how they create value for customers
• Ensure all staff that have any contact with customers are aware of the expected standards of politeness, assistance and efficiency.
You will lead, develop and motivate a competent local team
• Actively manage the local staffing structure to achieve the required levels of performance in all areas in the most cost-effective manner
• Recruit staff as per the company policy to support growth
• Inspire high performance in the whole local team through strong, consistent, leadership
Job Types: Full-time, Permanent