Emplas was founded in 1979 as a small family-owned business, since when we have grown to become one of the UK’s largest aluminium and u-PVC window and door fabricators, with a nationwide customer base across trade, new build and specification sectors.
Working with some of the window and door industry’s leading businesses including Profile 22, AluK, Doorco, Kubu and Saint Gobain, a world leader in glass and IGU manufacture, we bring cutting edge innovation to energy efficient door and window fabrication.
Still run as a family-owned business today, we remain true to our founding principles, including a no-compromise approach to product quality and a commitment to deliver unparalleled service and support to our customers.
We are a hard-working team who work to our values of integrity, teamwork, determination, excellence and pride, to achieve our purpose of improving Britain’s homes.
We are looking for a Sales & Marketing Coordinator to provide assistance to the Sales and Marketing team, dealing with customer enquiries, producing analytics and supporting sales managers.
You role will include:
* Dealing with all customer enquiries received through various sources; website, phone, email, website etc.
* Update customer details, bulletins, product information.
* Sending required brochures and marketing material to existing and prospective customers.
* Stock orders for brochures and customer support material.
* Provide support and assistance to Sales Managers.
* Update sales reports
* Typing & compiling reports, presentations (PowerPoint) and general correspondence for use at senior management/board level.
* Creating and updating any quote/order information for customers.
* 2-3 years’ experience within a customer service / sales and marketing role or similar.
* Window Designer Software experience preferred.
* Proficient and professional telephone manner.
* Excellent organisational and planning skills.
* Excellent IT skills, Microsoft, Word, Excel and Outlook.
* Ability to work in a fast-paced, often changing environment.
* Be professional and confident communicating with stakeholders and customers at all levels.
* Natural problem solver, finding solutions independently.
In return, we offer:
Salary: £28,000 per annum
Working hours: Monday - Friday, 8:30am – 5:00pm (40 hours per week)
Benefits:
* Birthday off
* Salary sacrifice schemes *
* Access to Instant Discounts Portal
* Recognition Awards
* Length of Service Rewards
* Employee Assistance Programme: 24/7 helpline & face to face counselling
* Workplace Pension
* Social Events
* Training opportunities
*subject to terms and conditions
Thank you for your interest in working for Emplas. Unfortunately, we cannot provide visa sponsorship at this time. All applications must have the right to work in the UK to be considered. Strictly no agencies.
We welcome applications from everybody regardless of gender or age and from any and all backgrounds.