At WM Armstrong, we pride ourselves on our safe working environment, our excellent culture of teamwork and our strong family values. We are currently looking for a Customer Service Team Member for Maternity Cover for a fixed term period of 12 months, to join our Customer Service team in Uddingston. We are looking for a well organised individual to assist as required within the customer service team, ensuring all relevant tasks are completed, providing first class customer service to our customers. The hours for this role will be around 40 hours per week, Monday to Friday. Benefits Included An attractive salary of £24,960 per annum Life insurance Medicash scheme Sickness scheme Company Pension Responsibilities Responsible for supporting the customer service team in dealing with customer queries in a timely and accurate manner, raising concerns or issues as required. Meeting and maintaining the companys high levels of customer service Develop and build strong customer relations. Input data accurately, providing reports as appropriate, ensuring you follow processes and procedures correctly. Ensure that card payments are taken and are carried out accurately and in line with process and procedures. Tasks associated with invoicing requirements. You will undertake general administration and reception duties such as emailing, scanning, and answering the telephone politely and professionally. Requirements Previous administration experience preferred Familiarity with transport operation's preferred Confident & professional telephone manner Effective communication skills, written and verbal Ability to communicate at all levels, both internally and externally Ability to work under pressure, and thrive in a busy, fast paced environment Ability to work unsupervised, or as part of a team, and be able to use your own initiative Ability to multitask and prioritise tasks Excellent attention to detail Excellent numerical and analytical skills, including experience of spreadsheets and computer-based systems, including Microsoft products. If you are interested in this exciting opportunity, please click the Apply Button now. If you have not received a response from us within four weeks of submitting your application to us, please consider your application unsuccessful on this occasion as unfortunately, we are not able to respond to all candidate applications as we would wish. We reserve the right to close vacancies at any time once we have received sufficient applications, we advise you to submit your application as early as possible to avoid disappointment. ADZN1_UKTJ