Insurance Claims Systems Product Owner / Product Manager
Permanent
Location: London
MUST HAVE:
* Proven track record in working with a Claims function
Senior PO role; requires extensive and in-depth Global Claims Systems experience - Operating in an AGILE environment. Working for a very prestigious Global Insurance Carrier.
Key Responsibilities:
* Manages Claims products for the organisation
* The main point of contact for the Claims Team for support of and requests for new technical services and products
* Collaborates with Business Agility Product Owners and stakeholders to contribute to the development of the program vision.
* With the team, accountable for developing and achieving product level KPIs. Manages product(s) with a moderate degree of strategy, scope, and complexity.
* Owns and maintains the technical product backlog and is accountable for its contents and prioritisation.
* Accountable for clear, actionable user stories.
* Sets priorities and actively participates in squad/team quarterly planning.
* Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities. Participates in team demos, retrospectives, and all other ceremonies.
* Works daily with the agile working group, clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy.
* Collaborates with technology and business leadership to align development and business goals and priorities while working with stakeholders and squad/team to remove roadblocks to execution. Resolves open issues/questions quickly and efficiently.
* Reports on feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product.
* Ensures compliance with regulatory and other industry constraints on the product.
* Ensures priorities are aligned across squads/teams both within and outside the portfolio.
* Builds the squad/team product roadmap.
* Contributes to strategy inputs from stakeholders.
* Contributes to program level planning.
* Influences stakeholder expectations.
* Leads customer-driven design and usability testing for the squad/team.
* Assists the technical team with testing, user research, UX, etc.
* Supports the Scrum Master.
Skills and Experience:
* Track record in working with a Claims function.
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