As a Commercial Executive at NielsenIQ, you will play a crucial role in driving our ambitious goals to win, grow, and retain our SMB client base. You will manage a portfolio of existing clients, focusing on communicating NielsenIQ solutions and services that align with their future business and growth objectives.
Key Responsibilities:
1. Client Management: Manage a portfolio of existing clients, understanding their business strategies and objectives to support their growth.
2. Revenue Generation: Identify untapped client opportunities and generate revenue by translating client needs into NielsenIQ services and solutions.
3. Client Support: Provide day-to-day support, answer questions, and offer training, advice, and assistance to clients.
4. Training: Train clients to effectively use NielsenIQ products and services.
5. Best Practices: Deliver best practice procedures and materials to ensure consistent client communication.
6. Revenue Opportunities: Identify and drive additional revenue opportunities through analytics solutions.
7. CRM Management: Manage CRM, contracts, and renewals.
8. Team Culture: Support and foster a vibrant, high-performance culture that drives results.
9. Team Participation: Engage in team incentives and campaigns to increase visibility of SMB services and encourage a friendly, competitive atmosphere.
10. Sales Training: Participate in sales training and sharing sessions to promote sales best practices and communicate client news and successful strategies.
Key Behaviors:
1. Target-Oriented: Strive to exceed sales targets and seek outstanding rewards.
2. Engaging: Inquisitive, engaging, and motivating with a clear communication style that excites clients.
3. Self-Starter: High-energy self-starter who can work independently.
4. Client-Facing Skills: Strong client-facing, communication, and presentation skills.
5. Negotiation: Effective and resilient negotiator.
6. Organizational Skills: Good personal management and organizational skills, with the ability to multitask and meet deadlines.
7. Team Player: Capable of working as part of a team in a fast-paced, challenging environment while maintaining high standards.
Qualifications:
1. Industry Knowledge: Understanding and knowledge of the issues and needs facing FMCG manufacturers and retailers.
2. Sales Experience: Experience in direct sales, sales development, or account management, with a desire to join a global company with significant progression potential.
3. Sector Experience: Ideally, experience in the FMCG sector or equivalent, with an appreciation of NielsenIQ and/or competitor products, services, and data.
4. Data Insight: Understanding of data, insight, and category marketing, either from an agency or client background.
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