Personal Assistant Support Provide full Executive Assistant support to include: Preparation of routine and advanced correspondence and monitor and/or chase progress of responses, flagging potential delays or potential issues as appropriate. Use initiative in determining the appropriate action to be taken when receiving complex queries and demonstrate an understanding of the appropriate priority. Devise and maintain office systems, including data management and filing. Arrange travel, parking and accommodation as appropriate. Screen phone calls, enquiries and requests and handle them when appropriate. Meet and greet visitors at all levels of seniority. Organise and maintain electronic diaries and make appointments where required. Deal with incoming email and post. Meeting Management Coordinate meetings and provide general administrative support including: Organising diaries, booking rooms, arranging audio visual equipment and any refreshments as and when required. Preparing for meetings by issuing agendas, minutes and other supporting documentation in a timely manner, liaising with attendees to obtain papers and reports as required, ensuring that papers for meetings are prepared to a standardised format. Attending meetings to take accurate minutes and/or action logs. Undertake all of the above for a range of both organisational and system-wide meetings. Strategic Business Support Utilising the knowledge and experience gained whilst attending a range of high-level meetings, the Executive Assistant will provide broader support to the Chief Executive and Senior Management Team including: Preparing presentations for the Chief Executive for senior meetings, conferences and other engagements. Assisting with drafting business plans, project plans and other documents as required. Supporting with new business development by monitoring the wider environment for relevant opportunities, relating these to the organisations wider strategic objectives and understanding which are suitable for further investigation. Working with senior managers to project manage the development of tender responses, business cases, or other appropriate documentation and assisting with the completion of the same where appropriate. Coordinating projects as required and undertaking specific projects as mutually agreed with the CEO and Senior Management Team. Other Responsibilities Provide ad hoc administrative support to SGPA Board Members, including arranging travel and training. Assist with the management of SGPA's head office and provide cover for other members of the administrative team during periods of absence. Being the point of contact for the head office's landlord on all office management issues. Undergo annual appraisals and self-monitor mandatory training ensuring 100% compliance on an annual basis. Propose and develop policies and procedures within own area to improve efficiency and effectiveness. Carry out any other duties as may reasonably be required by their line manager. Confidentiality In the performance of the duties outlined in this job description, the post-holder may have access to confidential information related to patients and their carers, Practice staff and other healthcare workers. All such information is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the Alliance may only be divulged to authorised persons in accordance with the Alliances policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & Safety The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Alliances Health & Safety Policy. Equality and Diversity The post-holder will support the quality, diversity and rights of patients, carers and colleagues. Quality The post-holder will strive to maintain quality within the Alliance by alerting other team members to issues of quality and risk, assessing their own performance, and contributing to the effectiveness of the team. Communication The post-holder should recognize the importance of effective communication within the team.