Job summary
We are seeking an outstanding leader with an energy and passion to shape the future of patient flow and capacity management as Associate Director of Patient Flow at Worcestershire Acute Hospitals. The post holder will provide leadership for the Trust flow team, work closely with clinical site teams and support system wide working and related transformation of patient flow for patients requiring ongoing care and support after hospital discharge. The post will have operational management of site flow team and provide strategic direction in partnership with our integrated care system and clinical divisions to explore innovative and new ways of working to ensure sustainable improvements to meet the demands of our local population.
This is a permanent post and provides the opportunity for a highly motivated leader with excellent interpersonal skills to develop a system approach and set a strategy for effective management of flow, developing and shaping the site team along the way.
The post holder will provide strategic direction and operational oversight and accountability for the operational Flow team, patient flow and discharge functions. They will influence services and enable patient pathways within and beyond Worcester Acute Hospital to achieve optimum hospital performance.
Main duties of the job
The Associate Director of Patient Flow, in conjunction with the relevant Divisional Leadership Team is responsible for the operational management of inpatient flow and discharge process.
The Associate Director of Patient Flow will work closely with the relevant Clinical Leads, Senior Nurses, and Divisional management teams to provide direction and support to ensure services are maintained and continue to improve and develop.
The Associate Director of Patient Flow will manage specific projects and initiatives as agreed and will take the lead on additional specific projects as and when required.
Key Responsibilities:
1. Provide visible leadership for the safe and effective management of patient flow across the Trust.
2. Lead engagement in the design of optimum patient flow across services within the integrated care partnership.
3. Be accountable for the delivery of operational and performance targets in Patient flow and systematically identifying and addressing areas for improvement.
4. Support Trust escalation plans effectively, engaging with all Divisions and external stakeholders should deficits in bed plans arise.
5. Lead the development and delivery of clinical and professional standards related to patient flow and also the development of leadership within the Patient Flow Team.
6. Through leadership of the Discharge Planning Team, ensure robust processes to manage patients with Criteria for Discharge and minimise the number of patients with no criteria to reside in the Hospital.
7. Maintain flow, quality of care and patient experience as well as provide strategic oversight of patient flow processes.
8. In collaboration with the Infection Control team, ensure that patient pathways are compliant with infection control requirements.
9. Lead initiatives to improve (reduce) patients length of stay, avoid delays, and facilitate pre-noon discharge.
10. Working with the Deputy Chief Operating Officer to develop robust internal performance management systems which enable the Trust to adhere to or exceed plans, standards and targets.
11. Work alongside system partners including building strong links with community to ensure improvements are delivered.
12. Ensure effective use of data in order to monitor performance and to satisfy internal and external reporting requirements.
13. Participate in the Trust silver (on call senior manager) on-call rota.
Person Specification
Experience Essential
* Extensive knowledge from a variety of specialist subject areas
* Experience of service redesign and development
* A proven success in business planning and in the development and effective implementation of strategic plans
* A proven record of success in managing operational change while also developing and maintaining high standards of quality.
Qualifications Essential
* Professional Registration with Nursing and Midwifery Council (NMC) Registered Nurse level 1 Adult / ACP
* 1st degree BSc
* Relevant management experience band 8b or above the NHS
Skills/ Knowledge Essential
* Working knowledge and understanding of NHS targets and other topical NHS issues
* Excellent communication skills, including negotiation, with the proven ability to liaise effectively within a multidisciplinary team-based environment.
* IT literate
* Ability to meet deadlines and complete tasks within agreed time scales.
* Project management and analytical skills.
Personal Qualities Essential
* Demonstrate a commitment to professional development of self and others.
* Able to concentrate and work under pressure.
* Enthusiastic, emotionally intelligent, resilient.
Improving Diversity and Inclusive Recruitment
* As part of the Trust's aim to improve diversity across the Trust, positive action is being taken and all applications for this post from BAME, Disabled and LGBT+ candidates can request to be considered under an expanded Guaranteed Interview Scheme if they meet the minimum criteria as specified in the person specification for this role.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applicants must have current UK professional registration. For further information please see NHS Careers website.
#J-18808-Ljbffr