Service Advisor – Main Dealership – Cambridge Salary: £26,000 – £30,000 per annum Location: Cambridge We are working with a respected main dealership in Cambridge who are looking to recruit a Service Advisor to join their busy service department. This is an excellent opportunity for a skilled Service Advisor to advance their career within a supportive and professional environment. Key Responsibilities: As a Service Advisor, you will be responsible for booking in customer vehicles for service and repair The Service Advisor will liaise with customers both face-to-face and over the phone, ensuring clear and friendly communication Providing updates and detailed explanations of work required will be a key part of the Service Advisor role The Service Advisor will produce accurate invoices and handle payments Work closely with workshop staff to maintain efficient workflow, a key duty of the Service Advisor A successful Service Advisor will ensure high levels of customer satisfaction at all times The Service Advisor will manage service schedules, customer reminders, and follow-ups Upholding brand and dealership standards will be the responsibility of the Service Advisor As a proactive Service Advisor, you will promote additional products and services when appropriate The Service Advisor must be organised and capable of handling multiple tasks in a busy environment The Service Advisor will update service records accurately using the dealership’s system Experience using Kerridge or similar DMS is beneficial for any Service Advisor The Service Advisor will support the service team in achieving monthly targets As a key team member, the Service Advisor will contribute to a positive, collaborative atmosphere A customer-first mindset is essential for a successful Service Advisor in this roleRequirements: Previous experience as a Service Advisor within a main dealership environment Excellent customer service and communication skills Strong attention to detail and the ability to multitask Kerridge or similar DMS experience is an advantageBenefits: Salary: £26,000 – £30,000 per annum Bonus opportunities available for a high-performing Service Advisor Manufacturer training and career progression Professional and supportive working environmentIf you’re an experienced Service Advisor looking to join a reputable main dealer in Cambridge, we’d love to hear from you. Apply now with your CV. Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor Trade, Engineering, OEM and related industries. We are recruiting across the UK for Service Advisor, Senior Service Advisor, Service Receptionist, Aftersales Advisor, Customer Service Advisor, Service Team Leader, Service Manager, Service Administrator, Service Controller, Workshop Controller, Service Consultant, and other related Aftersales and Service Department roles. Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments