M4 Recruitment are looking to source a CSI Executive to join one of our clients based in Royal Wootton Bassett.
Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.
Overview of the role:
To update and support the CSI system in a timely manner. Build cluster itineraries in the back-office system to allow for sales to book globally. Working to develop a strong relationship with product to ensure all CSI clusters are built ready for go live. Responsible for the input of cruise group allocations into the back-office IMP system. Escalating any technical problems with urgency to minimise business impact.
Responsibilities
Loading of contracted allocation including Hotels/Events/Transfer/Cruise groups
Building of all CSI packages prior to the package going on sale
Ensuring the booking process is clear for all departments
Frequent audits of elements loaded to CSI to ensure information is accurate
Working with TravelTek to ensure a smooth day-to-day running of the system and highlighting any areas that are not performing correctly or need enhancing
Assisting sales and admin with any booking/loading issues (this may include being contacted outside normal working hours)
Building good working relationships across the business in order to deliver to appropriate timescale.
Understanding of the contracting database & how stock is recorded along with the T&Cs and Liability dates
Supporting admin with stock queries
Occasionally speaking to suppliers for top up of stock requests on existing contracts
Support Contracting Managers with their admin to ensure prepped and ready for loading
Requirements
Have a high level of understanding of ITour, contracting loading and the contracting database.
An interest in travel or travel industry experience
Eye for accuracy and detail
Approachable, with a willingness to help
A want to learn and develop
Willing to commit time and effort into making the systems run smoothly
Ability to multi-skill when supporting administrative duties for the Contracting Managers
M4 Recruitment are an employment business and operates as an equal opportunities employer. Permission to place an advertisement for the above mentioned role has been given by the company mentioned.
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