Job summary Chartridge Ward is a 22 bedded ward. We care for individuals who are medically well, but require additional care to be put in place before they can leave hospital. We are a busy ward with a high number of admissions and discharges each day. Chartridge is looking for an enthusiastic ward clerk to join our team. The role will involve providing administrative and clerical support to the ward team, maintaining accurate records, collating important patient information, taking responsibility for the maintenance of the administrative areas of the ward, and being the first person that our patients and their loved ones often see when they arrive on the ward. Main duties of the job Act as the focal point of administrative communications for the Ward,taking all telephone enquiries, personal callers/visitors and directing patients where necessary. Register, collate and enter onto the computer system all patient records, as well as collating and filing clinical notes - this will involve using the CareFlow EPR / CareFlow Connect & Evolve systems, as well as many others Enter basic patient data onto the computer, especially admission, transfer and discharge details. Prepare documentation from admission to discharge for use by theteam. Filing of documentation in patients' notes. Ensure that patient notes are filed and return to medical records in a timely manner Maintain patient notes on the ward in an organised and methodical manner according to Trust guidelines, including filing of results & printing patient labels. Ensure there is an adequate supply of appropriate patient information leaflets and paperwork required by staff. Liaise with other departments as required. Booking of patient transport and transport risk assessments as led by the ward team About us Listen to why colleagues think we are a great place to work - https://bit.ly/3DNEQfD What does Buckinghamshire Healthcare NHS Trust offer you? As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression. We offer flexible and agile workingopportunities,alongside your NHS benefits ofgenerous annual leave entitlement, pension andaccess toNHS discount schemes. We provide a range of health and wellbeing services to promote a healthy, happy workforce. Why work for us? We'recommitted to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply. As an employer, we aim to create a workplace where differences are valued, and colleagues treat one another with dignity and respect. Greater diversity withinourBHT familyimprovespositive outcomes for the people and communities we serve. What do we stand for? Our vision is to provide outstanding care, support healthy communities and be a great place to work. Our mission is to provide personal and compassionate care every time. Our CARE values are collaborate, aspire, respect and enable. Date posted 26 February 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum pro rata Contract Permanent Working pattern Full-time, Part-time Reference number 434-CR6861133-A Job locations Amersham Hospital Whielden Street Amersham HP7 0JD Job description Job responsibilities For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert. If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application. If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitmentnhs.net quoting the vacancy reference number. Job description Job responsibilities For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert. If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application. If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitmentnhs.net quoting the vacancy reference number. Person Specification EXPERIENCE Essential Experience of taking and responding to telephone enquiries from customers and within own organisation and prioritising, as necessary Six-month experience of working withing NHS environment/ customer care Experience of using computers in a work environment Desirable Minimum six months receptionist experience/ or other relevant experience EDUCATION, QUALIFICATIONS & TRAINING Essential English Language GCSE grade C or above or equivalent Desirable IT qualification Administrative qualification SKILLS, ABILITIES & KNOWLEDGE Essential Ability to communicate clearly in spoken English Ability to write legibly and clearly in English Ability to relay messages clearly and accurately Computer literate with knowledge of Word and Excel Understand the need for confidentiality and data protection Demonstrate ability to organise own workload, prioritise and take initiative where necessary. Able to work under pressure and to tight deadlines whilst retaining accuracy and attention to detail Work as part of a time and flexible SPECIAL CIRCUMSTANCES Desirable Ability to work internal rotation if required Person Specification EXPERIENCE Essential Experience of taking and responding to telephone enquiries from customers and within own organisation and prioritising, as necessary Six-month experience of working withing NHS environment/ customer care Experience of using computers in a work environment Desirable Minimum six months receptionist experience/ or other relevant experience EDUCATION, QUALIFICATIONS & TRAINING Essential English Language GCSE grade C or above or equivalent Desirable IT qualification Administrative qualification SKILLS, ABILITIES & KNOWLEDGE Essential Ability to communicate clearly in spoken English Ability to write legibly and clearly in English Ability to relay messages clearly and accurately Computer literate with knowledge of Word and Excel Understand the need for confidentiality and data protection Demonstrate ability to organise own workload, prioritise and take initiative where necessary. Able to work under pressure and to tight deadlines whilst retaining accuracy and attention to detail Work as part of a time and flexible SPECIAL CIRCUMSTANCES Desirable Ability to work internal rotation if required Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Buckinghamshire Healthcare NHS Trust Address Amersham Hospital Whielden Street Amersham HP7 0JD Employer's website https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)