Job Title: Customer Service Advisor ( Temporary)
Salary - £12.17 per hour + accural of holiday pay
Walking distance to Amersham Train Station - New and lovely office - fun enviorment especially if you like childrens toys
Starts Tuesday 22nd October untill January 2025
8 hours a day and 6 hours a day shift
Customer Service Advisor -JobPurpose
* As a Customer Service Agent Your focus will be to offer our customers a platinum level service, never compromising on quality and making every customer feel special.
* As a Customer service agent You will need to be positive and outgoing with a flair for resolving issues, as well as possessing a natural ability to hold conversations to make a connection with our customers.
* A non-judgmental attitude is essential.
* Previous experience is helpful but full training is provided.
* Due to the seasonal nature of our business, a flexible approach to working hours is essential.
* You will need good PC skills – as well as using our CRM system (Zendesk) you should know how to use Word and Excel
1. You will need to be able to speak to customers on the phone
2. Your grammar and spelling should be very good for when you are sending emails, responding to social media messages or chat messages
3. Some process driven...