CUSTOMER SERVICE ADVISOR
Location: Paignton
Hours: 40 per week Mon-Fri
Contract: Temporary (Ongoing)
Salary: £11.44 p/h
This isn't your ordinary Customer Service Advisor role.
Are you someone who is passionate about how we care for the most vulnerable people in society?
Our Community Service Centre in Paignton is currently looking for a Customer Service Advisor to join our friendly team and provide support to our Service Users.
Our Client is the UK's leading provider of Community Equipment Services, delivering complete end-to-end services through all stages of equipment provision and recycling within the health care sector.
We are looking for highly motivated individuals who can help us in our mission to improve people's quality of life and independence every day. Our services allow people to remain in their homes, preventing the need for them to stay in hospital for any longer than necessary, allowing the NHS to deliver front-line care where it is needed most.
As a Customer Service Advisor, you will play a pivotal role in the success of the service we provide. Your responsibilities will include:
1. Arranging deliveries and collections of equipment with service users.
2. Answering inbound calls from Service Users and Occupational Therapists.
3. Liaising with Community Equipment Technicians to ensure smooth service operations.
4. Providing excellent customer service to our Service Users and resolving any issues efficiently.
This role requires strong computer skills and previous experience in customer service roles.
The Role is based fully on-site at Paignton. #J-18808-Ljbffr