Job Title: Remote Optimisation EngineerLocation: Ashby-de-la-ZouchType: PermanentWorking Pattern: 4 days on, 4 days off (6-6 or 10-10 shifts), with 2/4 days on-siteAbout the Role:We are seeking a Remote Optimisation Engineer to provide remote support to clients, manage helpdesk tickets, perform basic energy investigations, and carry out remote Planned Preventative Maintenance (PPM) for energy optimisation. You will play a key role in improving energy efficiency across a range of sectors, including retail, commercial, and hospitality.Key Responsibilities:Manage helpdesk tickets and resolve client issues within SLAsConduct remote PPM and energy investigationsTroubleshoot HVAC, lighting, and refrigeration systemsProduce reports and ensure efficient escalation of issuesCollaborate with internal teams and external stakeholdersSupport continuous improvement and contribute to sustainability goalsEssential Skills:Knowledge of HVAC/mechanical plant operationsExperience with fault finding and BMS softwareStrong communication and troubleshooting skillsPassion for energy efficiency and sustainability