We are looking for a full-time and part-time Medical Secretary to join our friendly team. We are a busy Practice located in West Bromwich with a branch site. There is a requirement to work 5 days per week to cover.
Main duties of the job
The role of the Medical Secretary is to provide secretarial support to all members of the team, both clinical and non-clinical.
About us
Clifton Medical Centre is a busy Practice with approx 5300 plus patients. CMC set up is between two sites, the other site is in Smethwick. We have a team of GPs, Advanced Nurse Practitioners, Practice Nurses, Health Care Assistants, plus a non-clinical team of Admin and Reception staff.
Job responsibilities
Job title: Medical Secretary
Location: Clifton Medical Centre
Main purpose of the post:
The secretarial team is responsible for dealing with all clinical correspondence and related queries. At all times, total confidentiality must be maintained in that no information about patients or the practice, either medical or non-medical, is disclosed to persons other than those employed or attached to the practice for whom such information is relevant.
Major duties and responsibilities:
Secretarial Duties:
* Typing of all medical correspondence from the GP partners or locum GPs to hospital consultants, outside agencies, and other bodies, and handling any related queries in a timely and efficient manner.
* Typing of all clinical and non-clinical administration from the practice manager, ANP, practice nurse, and attached staff.
* Typing of meeting minutes.
* Dealing with requests to the Practice and preparing reports.
* Record all contact regarding patients on the clinical system.
* Complete fast track referrals via the ERS system.
* Complete e-referrals and code accordingly.
* Check for, chase up, and action e-referral rejections.
* Chase and follow up requests from patients and clinicians.
* Docman and SystmOne tasks to be actioned in a timely manner.
* Re-routing of bloods to other GPs to be actioned twice daily.
* Telephone contact with outside agencies.
* To perform any other task as required, appropriate to the role of a medical secretary.
Provide other administrative cover as required.
Personal Development:
* Attend meetings as required by the practice to meet the requirements of the post.
Person Specification
Qualifications
* Essential: Previous work experience as a Medical Secretary, excellent telephone manner, excellent communication skills, excellent organization skills, excellent ability to prioritize tasks and complete to deadlines.
* Desirable: Experience of SystmOne and Docman systems, awareness of medical terminology.
* Experience of working in GP Practice as a secretary.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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