Job Requisition ID: R014531
Summary
We’re Overdales Legal. Regulated by the SRA, we’re one of the largest providers of specialist debt litigation services in the UK. We’re a proud member of Lowell Group.
Together, we make credit work better for all! Our mission is to help customers on the path to becoming debt-free; with a real focus on helping our customers pay off their debts in practical and affordable ways. We do this honestly, ethically, and by treating our customers with dignity and respect.
Our focus on sustainability, hybrid working, leadership development, and career progression makes working at Lowell a rewarding experience. Overdales provides a friendly, inclusive, and collaborative working environment with a smart casual dress code and modern offices.
Job Description
Learning Consultant
Location: Leeds, Thorpe Park, Hybrid working.
As our Learning Consultant for Overdales, you'll identify and deliver learning solutions to new and existing colleagues and create learning experiences that engage learners and support the Overdales culture.
We need someone who can work closely with our leaders and SMEs to assess learning needs and deliver engaging and innovative learning content as a solution.
In return, you’ll get the chance to review our current training offering and assess our learning needs to provide any required solutions, supporting our digital agenda to move away from a purely classroom-based learning.
This means that you’ll have the opportunity to support the design and delivery of a wide range of e-learning and digital interventions, as well as facilitating face-to-face learning experiences, supporting our overall business strategy.
You will work 09:00-17:15 Monday to Friday.
What we need from you:
* Confident and experienced facilitator of face-to-face and remote learning.
* Owning key relationships with stakeholders, building trust and using good questioning techniques to identify and assess current learning needs.
* Ability to design and deliver engaging, value-added colleague development interventions covering areas including customer-facing induction programmes, existing colleagues upskill programmes, and process and system changes within our operational areas.
* Capability to create resources and materials tailored to support the effective delivery of the intervention and ensure this is embedded across different job roles and skill levels.
* Creative and innovative thinker with excellent communication skills and a visual eye to ensure all development initiatives and materials are aligned to business standards where appropriate.
* Attention to detail and great organisation skills; able to produce accurate and high-end work.
* Proven track record of coaching and mentoring skills.
* Confident in the evaluation of training programmes and the analysis of key data to competently share the results with key stakeholders, building in continuous improvements as part of the learning solutions.
A mission that gives back:
You’ll also have lots of opportunities to make an impact on your personal development. At Lowell, we have a big focus on helping our colleagues develop their careers and grow with us, together.
So, whatever your culture, gender identity, religion, ethnicity, age, neurodiversity, or disability status, if you’re ready to help us make credit work better for all, we think you’ll fit right in. Our people are our strength, so we build strong teams thriving with diverse voices, and offer benefits that can keep our people strong.
That means…
* A discretionary annual bonus for a job well done, earn up to 10% of your annual salary.
* 3% flexible benefits; pick additional benefits or take as cash each month. Whether this is extra holiday or dental cover, there will be something for you.
* We are committed to a hybrid working environment, where we will ask you to work in our Leeds office, which will be based in Thorpe Park. Our new purpose-built office supports collaborative working and those meaningful moments you’ll only get from being in the office.
* Free parking when you are in the office and when working from home, you’ll be fully equipped with everything you’ll need to be successful.
* 28 days holiday plus public holidays with the option to purchase up to an additional 5 days.
* Life assurance.
* A fantastic culture with more little perks along the way including self-development opportunities, recognition awards, and on-site gym facilities.
* Wellbeing support and a programme of webinars and classes geared towards mindfulness.
* Job security.
Ready to share in our mission?
Our people are our greatest asset. That means part of our mission is building a workplace where you can grow with us, and help us go on to make a difference, together.
Together, we go further - and it starts with you. So, if you’re interested in adding your voice to our fantastic team of people, take the first step and apply today…
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