An opportunity has arisen for an agile Bank Administrator to support on projects across a variety of geographical locations. This is predominantly an agile post but there will be occasions where you will need to attend an office base.
This is a bank post with no guaranteed regular hours.
You will be expected to complete data entry tasks using a variety of computer-based programs. Experience of MS Office packages is essential. Experience of using healthcare systems would be an advantage (for example Easy, ESR, ISFE, ADAM/CMS) but training will be available for the right candidate. Fast and accurate data entry skills are required.
There are times when you will be the first point of contact for MLCSU, liaising with patients/carers/stakeholders etc so you should be an experienced communicator, using your own initiative, escalating issues appropriately and in a timely manner when they cannot be resolved first-hand.
Experience of co-ordinating meetings and events, preparing the necessary paperwork and taking notes would be advantageous.
You should have a working knowledge of Information Governance/DPA and FOI requests, ensuring MLCSU’s working policies and practices are adhered to.
You must have a flexible and adaptable approach to your work with the ability and resilience to regularly deal with a range of routine and non-routine administrative tasks, as required, to deliver an efficient and effective service.
You’ll be dealing with a variety of communications from patients/carers/stakeholders/staff, so you’ll need to be an experienced communicator who can work intuitively to help troubleshoot problems and escalate appropriately when issues cannot be resolved first-hand.
Experience of MS Office packages (Word, Excel, PowerPoint, Outlook, MS Teams) is essential. Experience of using healthcare systems would be an advantage, for example Easy, ESR, ISFE, ADAM/CMS but training will be available for the right candidate.
The following five criteria are the essential criteria for the role. These will be used for shortlisting, so it is important that you answer these questions fully in your application form to give yourself the best chance of being selected for interview.
Experience
* Previous experience of working in an administrative environment using computerised data systems.
* Previous experience of working in a health care environment.
Skills
* Proven history of planning and organising workload and distributing information in a timely manner to team members as appropriate.
* Working knowledge of Microsoft Office including Word and Excel.
Personal Qualities:
* Able to make judgements involving facts or situations, some requiring analysis on how to deal with enquiries.
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