We are recruiting a Scheme Support Worker to join our Support Team in Merthyr Tydfil on a full-time, permanent basis. This is a fantastic opportunity to become part of an established and passionate team working in a brand-new, purpose-built facility. Our team is dedicated to making a meaningful difference in the lives of the people we support.
What is great about the role?
Merthyr Young Person’s scheme provides emergency accommodation to 11 young people age 16-35 who are facing homelessness in the local area. The service focuses on empowering young people to gain independence through developing tenancy management skills in preparation for independent living.
This role allows opportunity to make a real difference to those who we support, you will work in an interactive and dynamic way where you will equip individuals with the knowledge and tools they need to live independently.
This is a challenging role and you will be faced with complex behaviours and needs, including alcohol misuse, mental health, substance misuse, anti-social behaviour and offending behaviour.
You will work with a range of different personalities and therefore you will need to be able to adapt your approach to engage with a diverse cliental and manage disputes or conflicts appropriately.
Your day will consist of:
Engaging and interacting with the people we support
Delivering workshops relating to tenancy management, health, and wellbeing
Supporting the client as directed by the Project Worker according to the support plan specifically tailored to each client
Wellbeing checks
Ensuring the building is secure including health & safety checks and maintaining an awareness of who is in the building
Reception duties as and when required
Dealing with challenging behaviours and responding to arising needs
Addressing any additional needs, the people we support might have
Who we are looking for:
There are many things we look for when recruiting Scheme Support Officers and each person in the team brings something different to the role.
However, things we will be looking to assess within your application and at interview are:
Ability to work with and build rapport with vulnerable and disadvantaged people and to provide support and advice appropriately
Ability to work well within a team
Ability to prioritise tasks and manage own workload with minimal supervision
Relevant experience or transferable skills
Demonstrate the right attitudes in line with Pobl values
IT Literate
Ability to deal with challenging and emergency situations
Good communication skills
Pobl Benefits:
Full-time, Permanent
Salary: £23,376.60
Work pattern: the scheme is covered 24hrs, 7 days a week therefore you may be required to work days, evening, waking nights and weekends.
An Enhanced DBS is required for this role which we will pay for
26 days holiday entitlement plus Bank holidays (Pro Rata)
Training and progression opportunities
Pension scheme
Sick Pay
Enhanced DBS which we will pay for
Time for Talking – a free counselling service
Pobl Wellbeing Team
Long Service Awards
Mileage Paid at 45p per mile