Job summary
2 x hour posts
This post is fixed term for 6 months to meet the needs of the service. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
Booking clerk, responsible to the Referral and Booking Centre Team Leader for booking outpatient clinics and monitoring activity.
To provide a quality Partial Booking Service to the Referral and Booking Centre and customers. Ensuring all appointments are booked correctly and efficiently in a timely manner in accordance with Health Board's Policies and Procedures.
Main duties of the job
To provide a quality Partial Booking Service to the Referral and Booking Centre and customers. Ensuring all appointments are booked correctly and efficiently in a timely manner in accordance with Health Board's Policies and Procedures.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Education
Essential
1. Education & Training
Experience
Essential
2. Previous clerical experience or similar
Knowledge
Essential
3. Able to follow instructions
Skills
Essential
4. Good communication skills Polite and professional telephone manner Ability to prioritise workload and achieve targets within given deadlines Ability to establish good working relationships with managers, clinicians, clerical staff at all levels Ability to work flexibly either as part of a team or using ones own initiative
Qualities
Essential
5. Ability to work and problem solve under pressure whilst achieving targets Willingness to work under direction but also a self-starter Demonstrate a commitment to achieving high quality standards of work Flexible to the needs of the service, energetic and determined. Accurate/Methodical in all aspects of work