Are you an experienced leader in compliance and quality with a passion for real estate? Do you thrive in a fast-paced environment where you can shape and lead compliance strategies? If so, we would love to hear from you!
Bidwells are looking for a Head of Quality & Compliance to play a key role in ensuring our real estate services meet the highest quality standards, comply with RICS regulations, and effectively manage risks. This newly created role offers an exciting opportunity to drive quality, compliance, and risk management within a forward-thinking and growing real estate consultancy.
To be considered for this position, RICS compliance experience is essential.
Why Join Bidwells?
At Bidwells, we’re more than just a property consultancy—we’re shaping the future of sustainable real estate. With 11 offices and over 600 employees across the UK, we provide market-leading advice while staying committed to our values and social responsibility. As a certified B Corporation (B-Corp), we’re dedicated to using our business as a force for good, driving innovation, and creating long-term value for our clients and communities.
Please note, this role will require weekly travel to Cambridge.
Key Responsibilities
Regulatory Compliance:
* Ensure all property services activities comply with RICS, HMRC, and other relevant regulations.
* Monitor regulatory changes and update company policies and procedures accordingly.
* Conduct assessments and develop strategies to mitigate compliance risks.
* Support the creation and maintenance of effective policies and procedures.
* Lead compliance communications and training at all levels.
Quality Management:
* Develop and implement firm-wide Quality Management Systems (QMS).
* Lead and execute internal and external audit plans, including ISO 9001, 45001, 14001, and 27001 audits.
* Provide audit summaries and high-level reports to senior boards.
* Support the business in addressing non-conformance issues and ensuring corrective actions are implemented.
Risk Management:
* Identify and mitigate operational and regulatory risks related to property service activities.
* Lead the compliance and quality management function, overseeing a structured program of work.
* Work alongside the Responsible Principal to manage relationships with regulatory bodies such as RICS and HMRC.
* Own and manage the firm-wide risk register, presenting to the Audit and Risk Management Committee.
* Ensure staff are trained in risk management practices.
Qualifications & Experience
Essential:
* Experience in property services, including RICS and HMRC compliance.
* Extensive experience in quality assurance, compliance, and risk management.
* Lead Auditor professional qualification.
* Relevant degree in a related field.
* Strong background in compliance, internal control, or risk/governance.
* Passion for building and implementing a risk management function.
Desired:
* Associate or Chartered membership of RICS.
* Certifications in Anti-Money Laundering, Internal Investigations, or Financial Services Regulation.
* Experience with GDPR, general insurance, and UK sanctions regimes.
Bidwells is dedicated to fostering a truly inclusive culture of belonging, where everyone can thrive and succeed as their true and authentic selves at every level. We are committed to equal employment opportunity and positively encourage applications from all suitably qualified and eligible candidates regardless of race, sex, gender, gender identity or expression, disability, age, sexual orientation, transgender status, religion or belief. Flexible working requests are considered from day one.