Are you a friendly and professional communicator with great customer service skills? We’re looking for a Customer Advisor to support a community-focused environment.
In the Customer Service / Receptionist role, you will:
* Respond to customer enquiries and provide clear advice and support ensuring excellent customer service.
* Contact customers to update system records and conduct welfare checks.
* Perform general administrative tasks to maintain accurate and up-to-date information.
* Provide reception duties including taking calls, messages, and signposting.
To be successful, you will need:
* Excellent telephone manner and strong communication skills.
* Customer service and reception experience.
* Strong IT and administrative skills with attention to detail.
* Ability to manage calls efficiently while maintaining a professional and friendly approach.
This is a temporary position for 1 month initially, working full-time hours (35 hours per week), 9am to 5pm Monday to Friday. You'll be on an hourly rate of £13.12 and office-based in Llandudno Junction.
If you're available immediately and ready to make a difference, apply today!
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