Location : Chichester, UK Full time - Permanent Salary : Negotiable Type of job : Hybrid (3 days onsite) Systems Engineer/2nd Line Support As a DevOps consultancy based in the UK, we specialise in empowering organisations on their digital transformation journey. With a team of highly skilled professionals boasting over 50 years of collective technical and commercial experience, we at Deployflow are committed to delivering exceptional technology solutions that drive business growth and success. Naturally, we always go an extra mile for our clients, but we are dedicated to our team members even more. Our strength is in the power of unity and, just as our motto says: “Together we make an extraordinary impact.” So, here’s the thing We are looking for a motivated and experienced 2nd Line Support Engineer to join our team on full time permanent or B2B employment. Your degree isn’t our priority, but your personality, attitude, and determination are. Furthermore, if you can easily acclimate to new environments, actively engage in brainstorming ideas, never stop before a challenge, learn from your failures, and if this role aligns with your passions and you can prove you’re great at it, our doors are fully open to you. Day-to-day duties: Maintaining client Office365 and computer systems. Responding to client IT support requests. Meeting with clients to diagnose software, networking, or hardware issues. Providing technical support via remote-access systems or if required with on-site visit. Offering solutions that meet the needs of the client. Diagnosing hardware, software, and network problems. Maintaining good client relations. Tracking and managing work records. Compiling job reports. Requirements: Office365 administration knowledge Windows server administration End-user support MS InTune knowledge Azure knowledge Proven work experience as a technical support engineer. setting up configuring/enrolling Mobile device enrolment Experience of Okta - optional Microsoft certificate - required min 1 What we offer: Private Health insurance Holiday allowance including a day off for a birthday Company laptop