We are TradeChoice Carpet & Flooring We provide appreciation, progression and work-life harmony as standard As one of the UKs largest distributors we stock and distribute products from Europe's leading flooring manufacturers and operating out of 15 branches UK-wide, and continuing to growOur success is a result of our talented colleagues and their dedication, therefore our mission is to create the ideal space for our colleagues to envisage their long-term role or career. You will receive: Competitive credit control bonus 25 days annual leave, option to buy 3 days, Christmas break Bank Holidays Long-service holidays Long-service awards 24/7 wellbeing support and counselling (EAP programme) Internal GP medical helpline Healthcare cash plan Life assurance Bike2Work scheme Company pension Colleague discounts Shopping vouchers Employee of the month scheme Free onsite parking As a Credit Controller, you will: Manage assigned ledgers in line with current processes and procedures: 400 – 600 customer trading accounts. Proactively chase timely settlement of due monies. Monitor and chase payments according to customers’ terms, credit limit and supporting order release process for Branches. Work with Branch Manager/teams for the resolution of invoice queries. Review and assess credit limits for customers based on their payment history, financial stability, and credit score. Manage and action credit limit reviews requested by customers and stakeholders. Maintain accurate and up-to-date records of customer accounts and associated activity. Process customer payments via phone. Work to departments’ monthly targets for cash collection, age debt and unallocated payments. Your working pattern: Monday to Friday 8:30am to 5:30pm 30-minute break Hybrid working: 1 day per week will be considered upon completion of the 3-month settling-in period You: Proven track record in a Credit Control role or department, in B2B organisation Competent in Microsoft Excel & Word Understanding of Credit Limits & Credit Risk assessment techniques Ability to listen and negotiate with customers Good numeracy, Literacy & IT Skills. Communication Verbal & written Organisation and prioritisation skills Ability to work well in a team at a fast pace to weekly & monthly deadlines Analytical skills & Attention to detail and accuracy Confidence in communicating internally and externally at various levels Please ensure you are happy with the commute before applying. If you have not received an update within 14 days of applying, this means you have not been progressed to the next stage. More about us: We have been Distributor of the Year since 2016 under the Contract Flooring Journal Every day we demonstrate commitment, respect, integrity, trust, teamwork and fun. We truly care about diversity and inclusion, mental health and wellbeing. We are dedicated to the development, retention and motivation of our people. REF-218 576