About The Role
At GSF Car Parts, our Assistant Branch Managers' passion to support the branch team and assist the Branch Manager with day to day duties is paramount. As the Assistant Branch Manager, you will be responsible for helping to lead, and work alongside the Sales Advisor team, boosting branch sales, customer relationships and hitting monthly sales targets.
As the Assistant Branch Manager, it is important that alongside the Branch Manager, you will be proactive and positive towards branch and Company promotions and initiatives; leading on our aim to be the best supplier, employer and customer within our industry.
Main Duties include:
1. Daily Sales, Margin and Profit Performance to ensure the team/branch is staffed to deliver budget daily
2. Measure and Manage Sales Advisors against their KPI’s
3. Daily Communication with the Team to include team briefs, updates on performance and constructive feedback where customer standards aren’t being met
4. Recognise excellence with constructive feedback and use positive communication to engage the team
5. Engage the team to believe in achieving branch goals and challenge any disruptive behaviour
6. Ensuring the team are delivering excellent customer service and continuously keeping the Branch Manager up to date
7. Ensure our team delivers a solution where we have not met customer service requirements
8. Instil a solution based customer service mentality
Working hours: (average) hours Monday to Friday, including alternate Saturday working
About You
The ideal Assistant Branch Manager will have experience of working in a strong, sales, target driven environment, providing excellent customer service.
What you'll need to succeed:
9. Display qualities to manage and motivate a diverse team
10. Driven to achieve
11. Able to set high standards of work and appearance
12. Be focused on delivering excellent customer service
13. Confident and capable of leading by example
14. Good interpersonal and leadership skills
15. Ideally have experience of P&L Management, commercial management exposure
16. Previous use of MAM or Allicat is desirable
17. Automotive knowledge would be helpful, but isn't essential
What we'll offer: Benefits at GSF Car Parts are designed to support all aspects of our team members life throughout their career. Whether that’s their health, wealth or everyday lifestyle, we are here for our team members and their loved ones and there is something for everyone! To name a few of our benefits we offer:
18. Opportunity to earn a performance based bonus as part of this role
19. days annual leave (including bank holidays) plus the opportunity to earn up to 5 more with time-served
20. Free flu vaccine
21. Health & wellbeing tools
22. Free support from pension experts
23. Life assurance scheme
24. Discounts from ’s of household names including Asda, Nike & John Lewis
25. A suite of financial wellbeing products including advances and savings schemes
26. Paid time off to volunteer
27. Training qualifications and career progression opportunities
About Us
GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over branches nationwide and a turnover exceeding £ million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 1. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group's national garage programme, Servicesure.