Position: Service Delivery Coordinator Location: Birchwood Salary: £24,500 Join a Reputable Organisation as a Service Delivery Coordinator KPI Recruiting is proud to partner exclusively with a well-respected organisation based in Birchwood. We are looking for an experienced and motivated Service Delivery Coordinator to join their dynamic team on a full-time, permanent basis. Key Responsibilities: Act as the primary point of contact for clients via telephone and email, addressing new and ongoing requests. Accurately input client requests into the internal database within allocated timeframes. Collaborate closely with internal teams, including transport, maintenance, and onboarding departments. Maintain strong client relationships by effectively managing demand and capacity for allocations. Manage shared and personal email inboxes daily to ensure timely responses. Use various systems, including Microsoft Outlook, Excel, and internal databases, to support efficient operations. About You: Ability to pass a DBS and Criminal Record/Police check (mandatory). Exceptional written and verbal communication skills. Strong time management and organisational abilities. Proficiency in Microsoft Office applications, particularly Outlook, Word, and Excel. What’s on Offer: Competitive Salary: £24,500 per annum. Flexible Working Hours: Monday to Friday, 8 am – 4 pm or 9 am – 5 pm. Hybrid Work Model: Opportunity to work remotely 2 days per week after training. Free On-Site Parking: Enjoy convenient parking facilities. Career Growth: Excellent opportunities for progression within the company. Modern Workspace: Work in a comfortable and well-equipped office environment. Ready to Take the Next Step? Don’t miss this fantastic opportunity to join a thriving organisation and advance your career. For more information or to apply, contact Sofija at (phone number removed) or send your CV to (url removed). INDCOM