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Our Blend of Benefits
* Pay £13.91 per hour (£20.86 per hour at weekends)
* Generous annual product allowance and discount in our staff shop
* Seasonal roles run from 1st April 2025 to 30th September 2025
Embrace Excellence
We are excited to offer opportunities for Visitor Experience Hosts to join our team on a seasonal basis, with both part-time and full-time positions available. Based at the Highland Park Distillery and Albert Street shop in Orkney, you will play a key role in delivering exceptional customer service, consistently exceeding visitor expectations. As the welcoming face of our brand, you will engage and delight our guests, ensuring they enjoy a truly 5-star hospitality experience at every stage of their visit.
Shifts will vary across weekdays and weekends; you will work predominantly 9.30am to 5.30pm; however, depending on business needs, there may be some evening work required.
Make an Impact
Reporting to the Visitor Experience Manager, key responsibilities include:
* Welcoming all visitors with professionalism whilst delivering a 5-star visitor experience in all areas of our Highland Park distillery.
* Providing distillery and virtual tour experiences, whisky tastings, and excellent retail customer service, imparting up-to-date whisky knowledge.
* Maintaining up-to-date stock knowledge regarding pricing, product origination, product function, and story.
* Through engagement and personal drive, ensure that every guest leaves having had a distinctive Highland Park experience.
* Ensuring excellent standards of housekeeping are maintained.
Your Talent and Skills
To be successful in this role, you have an enthusiastic, committed ‘can do’ approach to your work. You work well under pressure, enjoying working both within a team and individually. Excellent communication and interpersonal skills are important within this role. You have the flexibility to work a variety of shifts including weekend work and some evenings. A full, clean driving license is preferred as there may be occasional driving duties.
We’ve put together some criteria that we think is important for this role, but don’t worry if your experience and expertise isn’t an exact match. If you feel that you can add value to our role and to Edrington more broadly, we would welcome your application and be eager to learn more about you.
Application Closing Date: Friday 17th January 2025 and interviews to be held w/c 27th January
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