The Valuation Office Agency (VOA) are the public sector’s property valuation experts and advisers with a vision to be a world-leading provider of public sector valuations. Our work is vital to the collection of over £60 billion of revenue which goes back into communities, touching every citizen and every business across England and Wales.
We champion the values of professionalism, integrity, respect and innovation. We are committed to providing a collaborative and supportive working environment that encourages every colleague to contribute, grow and excel together. With opportunities to drive your own development and growth, we empower our colleagues to succeed by ensuring support at every step of their career journey.
Operational Support Team Officer – Role Overview
An opportunity has arisen for an Administrative Officer to join the Operational Support Team within the District Valuer Services business area. This role is fast paced and underpins the delivery of our casework to Government Clients. This is an excellent opportunity to get a sound grounding in administration while working in a friendly supportive team.
Operational Support Team Officer – Key responsibilities
* Create case files within a digital filing system and accurately compile case documents.
* Audit and close cases in line with written processes.
* Maintain and update various databases and spreadsheets.
* Support internal and external customers and clients to access our services.
* Send and receive written and verbal communication.
* Work as part of a team to meet changing targets and priorities.
* Support managers to improve work processes.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .