Job summary Responsible for all administrative functions relating to the ward. Participate in the reception of patients and relatives in the clinical area and act courteously to all visitors. Works within set routines, policies and procedures/can use own initiative with patient enquiries. Main duties of the job The duties of the Ward Clerk, will include: Work collaboratively and co-operatively with their ward clerk colleagues to provide full administrative, reception and clerical support to the wards. Input and retrieve information from Cerner PR/Mediviewer Maintain data quality of all activity in the ward Manage patient case notes where required Work collaboratively and co-operatively with others to meet the needs of patients and families Provide cover for other ward clerks in the department during periods of absence About us London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond. Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people. We run major acute services at: Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK St Mark's Hospital: an internationally renowned specialist centre for bowel disease Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre. We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public. Date posted 29 October 2024 Pay scheme Agenda for change Band Band 2 Salary £28,166 a year per annum Contract Permanent Working pattern Full-time Reference number 337-NP-8367MM Job locations Northwick Park Hospital Watford Road Harrow HA1 3UJ Job description Job responsibilities To view the main responsibility, please see the attached the Job Description and Person Specification. Job description Job responsibilities To view the main responsibility, please see the attached the Job Description and Person Specification. Person Specification Education & Qualification Essential 1. Good basic numeric and literacy skills 2. GCSE grade A-C English and Maths or equivalent o Desirable NVQ level 2 in office admin /NVQ customer care Knowledge and experience Essential Computer literate, good basic IT skills Effective verbal, written and electronic communication o Desirable Knowledge of patient administration systems Skills, abilities and attributes Essential Good oral and written communication skills Able to prioritise workload and work with minimal supervision Desirable Good interpersonal skills o Able to work as part of a team and independently. Person Specification Education & Qualification Essential 1. Good basic numeric and literacy skills 2. GCSE grade A-C English and Maths or equivalent o Desirable NVQ level 2 in office admin /NVQ customer care Knowledge and experience Essential Computer literate, good basic IT skills Effective verbal, written and electronic communication o Desirable Knowledge of patient administration systems Skills, abilities and attributes Essential Good oral and written communication skills Able to prioritise workload and work with minimal supervision Desirable Good interpersonal skills o Able to work as part of a team and independently. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name London North West University Healthcare NHS Trust Address Northwick Park Hospital Watford Road Harrow HA1 3UJ Employer's website https://www.lnwh.nhs.uk (Opens in a new tab)