Business Analyst - HR ERP and Payroll ERP Systems
Salary: Excellent Day Rate
Work Location: Alexandra House, 10 Station Road, Wood Green, London, N22 7TR
Hours per week: 36 hours, Full Time
Contract type: 6-month contract with option to extend
Closing date: 25 November 2025
About Haringey
Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.
Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion.
Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative, and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.
About the Role
Haringey Council is currently seeking a Business Analyst to join our Digital and Change team within the Culture, Strategy and Engagement Directorate, focused specifically on HR ERP and Payroll ERP systems. We are in search of a dedicated and passionate individual who can bring their analytical thinking and data-driven insights to drive meaningful change within our organisation.
Haringey is at the beginning of an exciting, high-profile ERP Programme with the vision of not simply replacing legacy ERP on a like-for-like basis, but instead creating an opportunity for operational Business and Digital Transformation supported by effective Change Management. Aligned to the Council’s Digital Strategy particularly ‘Adopt not Adapt’, it will provide resilience in technology, more certainty about costs, reduce risk, and improve outcomes for our users.
As a Business Analyst, you will collaborate closely with decision-makers and council staff to translate requirements into practical solutions that align with Haringey’s transformation goals and enhance HR and Payroll system capabilities. You will inspire creativity and flexibility in the management and application of IT, supporting Haringey’s mission of empowering residents and businesses through digital enablement.
Main Responsibilities
* Assist with the specification and design of HR ERP and Payroll ERP systems, covering user needs, business objectives, scope, constraints, evaluation, and prioritisation of user stories, and identification and mitigation of technical risks.
* Research best practices for HR and Payroll systems and assess their validity for the Council.
* Plan, arrange, and facilitate meetings, workshops, and relations with stakeholders, including end-users and frontline staff, during investigations and subsequent development work.
* Contribute to the specification of user/system interfaces and prototypes, seeking to optimise accessibility and usability, consistent with functional needs.
* Implement new processes from design to delivery that improve user/resident experience in HR and Payroll functions.
* Contribute to service/business plans and planning/development activities.
* Assist with the detailed specification and modelling of recommended solutions using resources, standards, methods, and tools as required.
* Apply and maintain specific procedures and security controls to maintain confidentiality, integrity, and availability of business information systems and infrastructure components.
* Assist colleagues and other stakeholders to define user acceptance tests for new or improved business processes and IT systems.
* Support project managers with service/system reviews, strategy development, and design, and manage risks, issues, and dependencies related to HR and Payroll systems.
* Develop acceptance criteria and support user acceptance testing by writing test scripts against acceptance criteria.
About You
You will have successfully analysed complex ERP business problems and opportunities across Finance, Procurement & HROD services, involving a variety of vendor platforms and ideally in a Local Government or public sector context. As such you are likely to hold an appropriate and advanced qualification in business analysis. We are seeking two outstanding individuals, the first to focus on the Finance & Procurement functions and the second to concentrate on HR & Payroll functions. You will also be experienced and capable enough to collaborate and share in the analysis of a third project focused on more non and cross-functional needs such as data including migration, integration, reporting, and training. We are looking for individuals who have:
* Experience collaborating with stakeholders to prioritize and clarify user stories with a clear understanding of requirements and priorities.
* Ability to coach others effectively in analytics and agile techniques, with experience improving agile teams through coaching and mentoring.
* Excellent understanding of software development fundamentals and agile delivery techniques, tools, and software (e.g., Jira).
* Strong communication, influencing, conflict resolution, and negotiation skills.
* Expert knowledge and experience developing digital services and processes, specifically for HR ERP and Payroll ERP systems.
* Results-focused with excellent interpersonal skills to keep people energized and focused on delivering a great experience.
* Ability to make decisions and deliver under pressure.
* Creative and innovative in finding solutions to complex problems.
* Knowledge and experience of various digital technologies and software (e.g., Drupal, Halo, JavaScript, HTML, CSS).
* Expert in agile delivery processes and frameworks (Scrum, Kanban, DevOps).
* Proven experience and skill in people management and leadership roles.
* Ability to empathize with senior stakeholders and influence commitment to objectives.
Working for Haringey
At Haringey Council, we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work. We recognise the benefits of a diverse workforce and welcome applications from all ethnicities and communities to continue making a difference to our residents and community.
Please note: We reserve the right to end this advert before the noted deadline if we receive sufficient applications or extend them if we do not. If you wish to apply for this role, please ensure that you do so as soon as possible.
If you would like to learn more about this opportunity, please email our Strategic Lead for Talent Acquisition for Digital, Data, and Technology, Jo Cumper, at jo.cumper@haringey.gov.uk. We are eager to answer any questions you may have regarding the role, and we look forward to hearing from you and potentially welcoming you to our team!