Working hours: 24 hours per week Interview Date: To be confirmed Snettisham Salvation Army operates a charity shop that welcomes everyone and anyone in this lovely seaside town – a popular destination for visitors especially in warmer months. Our heart is to serve the community, and with that, we prefer to be known as a Community Shop. We are well-known and attract items of good quality, and it is important to us that we maintain high standards in all that we do. We are looking to appoint an Assistant Shop Manager to join our team, who will work with the Shop Manager to oversee the safe and effective management of the shop and will work to further the mission of The Salvation Army. Key Responsibilities: The post-holder in the absence of the shop Manager will assist with the running of the shop and assume responsibility for the management of the shop in the absence of the Manager. These duties will include managing staff and volunteers. Key responsibilities will include; ensuring the highest standards of customer care, assisting in the management of the daily operation of the shop including stock management and housekeeping, managing the security and accounting of cash, health and safety issues, administrative tasks, and the recruitment, training and supervision of volunteers. The successful candidate(s) will: Have proven interpersonal skills, previous experience in a charity shop/retail environment and in managing staff and/or volunteers, be able to work on their own initiative and in a team, enjoy working with people, and be able to deal tactfully with staff, volunteers and the public. It is important that the candidate understands the needs of customers and has basic proficiency in Maths and English. Candidates must also be committed to the values, aims and ethos of The Salvation Army. In order to complete your application please download and read the job profile and any other attachments. In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting. Appointment subject to satisfactory references and proof of right to work in the UK For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship. Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration. We reserve the right to close this advert earlier if we feel that we have received sufficient applications. Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.