Due to retirement, we are looking to employ a full-time practice manager for our two GP practice sites in Luton, The Hockwell Ring Surgery and Britannia House Surgery, collectively known as Dr Mirza and Partners Medical Practice. The successful candidate will have outstanding people skills and the ability to support and lead the team to provide a high standard of patient-centred care. We are looking for an enthusiastic and proactive manager, preferably with knowledge and experience of both primary care and the locality, who is comfortable in managing people both as individuals and as part of a team. The role itself, especially when covering two sites, will require a degree of flexibility and mobility to maintain smooth day to day running of the practice. The new manager will oversee the efficient and safe operation of the practice, providing leadership in all aspects of its management. This includes, human resources, finance, strategic planning, organisational structure, premises management, information technology, clinical governance, quality and performance management, and health and safety. Main duties will include; Recruiting and managing staff. Overseeing payroll. Ensuring compliance with HR legislation. Health and safety, risk assessments and compliance with mandatory training. Providing leadership and support to approximately 12 directly employed members of staff and several ancillary staff and workers linked with the surgery. Coordinating the reviewing and updating of all practice policies and procedures. Overseeing all staff to ensure that they have an appropriate level of training to enable them to carry out their individual roles and responsibilities effectively. Maximising income and ensuring cost efficiencies for the practice. Strategic development and financial planning of the practice: ensuring opportunities for the development of the practice are maximised. Ensuring Care Quality Commission compliance. Overseeing day to day compliance with GDPR. Managing contracts for services. As part of the five practice Hatter Health PCN, much of our work and our staffing and direction is integrated with that of our primary care network and you will be very involved with this team. You will be the primary point of contact for NHS England, ICB, community services, CQC, suppliers and other external stakeholders. About the Candidate If you are an experienced practice manager looking for a new challenge, then we would love to hear from you. Essential: GCSE Grade A to C in Maths and English, or equivalent. Desirable: Educated to degree level, preferably in healthcare or business. Leadership or management qualification. A MSPAR qualification. About Us Our two GP practice sites in Luton, The Hockwell Ring Surgery (LU4 9PG) and Britannia House Surgery (LU3 1RJ), are collectively known as Dr Mirza and Partners medical practice. We are a GMS partnership with a list size of approximately 6,000 patients. Our small to medium sized practice has been established in the local community for over 30 years and has provided services to generations of patients. We aim to continue to provide excellent patient care for many years to come. We are an active member of Hatters Health Primary Care Network. Disclosure and Barring Service Check Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.