An Operations Support Administrator is required on a full-time permanent basis for a reputable company who serve the oil and gas, industrial and renewable energy industries. Hours are 8am - 4pm with a 9-day fortnight.
You will provide assistance to the operations, sales, logistics, planning, purchasing and warehouse teams.
Duties and Responsibilities include:
1. Assisting with generating sales related documents including but not limited to quotations, sales orders and shipping documentation.
2. Assisting with responding to customer enquiries for product information, availability, order status and pricing in a timely manner.
3. Communicating order progress with customers and the sales team about the various order updates as soon as possible.
4. Assisting with follow-up and close out of outstanding quotes with customers.
5. Assisting with control and expediting import and export of goods to fulfil the predetermined delivery requirements.
6. Assisting with creating, managing, and maintaining accurate records of export/import documentation within various databases to comply with import and export licences/customs regulations and customer requirements.
7. Assisting with preparing logistics and product quotations in response to queries by internal/external customers.
8. Assisting with recording and storage of required documentation.
9. Assisting with sending open order reports.
10. Assisting with preparing sales order shortage report – expediting items as required.
11. Running purchase lines report and expedite all suppliers for overdue/incoming orders.
12. Assisting with updating stock levels and stock keeping units.
13. Reviewing and setting replenishment information and pricing.
14. Creating new item cards for new items as and when required.
15. Processing Vendor additions or changes.
16. Liaising with Finance for payments made and update POs as required.
17. Assisting with processing and recording of documentation where required by operational processes and regulations.
18. Inventory adjustments as and when required.
19. Processing transfer orders between offsite locations.
20. Answering PO queries and resolving discrepancies with invoices regarding pricing and receipts.
21. Processing scrap transfer orders and liaising with warehouse regarding slow moving/obsolete stock.
22. Ensuring all policies are adhered to and required documentation is correctly recorded/stored.
23. Effectively managing work allocation and prioritisation of daily workload.
24. Ensuring all relevant paperwork is completed with the correct details and in accordance with quality procedures.
25. Processing orders in a timely manner for production, distribution centre and corporate.
26. Responding to enquiries from inside sales representatives relating to availability and delivery.
27. Date alignment and management, goods in v goods out.
Applicants to this role require:
1. Previous experience in a similar role.
2. Excellent communication skills, both verbal and written.
3. Team player.
4. Customer focussed.
5. Ability of working to deadlines.
TMM Recruitment INDSCC
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