Location: Crawley, United Kingdom Thales people provide armed forces customers with operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defence mission systems solutions at land, sea, and air. Our platforms extend across the battlespace including Above and Sonar, Electronic Combat, and Intelligence, Surveillance and Reconnaissance systems. Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that's why we offer you the flexibility to do what's important to you; whether that's part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Quality Assurance Manager Crawley Are you an inquisitive individual that has a passion for Quality Assurance? Are you looking for your next challenge with the opportunity to work within a highly regarded team that will support with your learning and development? Then look no further We have a fantastic opportunity for an impactful Quality Assurance Manager to join our ISR business domain, based on-site at our Crawley office. What the role has to offer: Customer focussed/facing Plenty of variety, interacting with all areas of the business Exciting challenge acting as the voice of the customer Key responsibilities Reporting to the Domain Quality Manager, on a day-to-day basis, you'll be involved in: Planning and performing project audits and surveillance activities in accordance with the Project Quality Plans and audit strategy Acting as the customer's representative inside the project or bid team and looking to maximize customer satisfaction and support any actions Managing and analysing reports to continually improve quality within the project, and ensure the quality performance is managed and reported to meet project time-scales Encouraging and developing best practice, promoting a quality culture and environment of continuous improvement About you Ideally, you'll have the below: Have proven experience working as a Quality Engineer OR Quality Assurance Manager in a manufacturing or engineering environment Have a detailed knowledge of current quality and related working practices and standards preferably AS9100 Be a qualified auditor or have similar experience Possess excellent communication and influencing skills to promote quality within the wider operations team Have experience of working within a project structure and experience of managing work packages - desirable Be a member of, or working towards membership of the Chartered Quality Institute - desirable What We Can Offer We're committed to giving you opportunities to be your best. We believe in embracing the passion and potential of our people, and to achieve this we offer market leading training, development and experiences, along with the opportunity to be mentored and coached by some of the smartest minds in the industry. We hire from within as our first priority, so you'll have a myriad of opportunities within our diverse, global organisation. Flexibility Your health and well-being matters to us and that's why we offer you the flexibility to do what's important to you; whether that's part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Thales is an equal opportunities employer and diversity and inclusion are integral to the success of Thales. In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency. At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles. Great journeys start here, apply now