Do you want to begin a new and exciting career within the Digital Brokerage space with opportunities for travel and career advancement in a rapidly growing industry?
Company Overview
Founded in 2018, GCEX is a pioneering regulated digital prime brokerage with a best-of-breed digital asset and FX platform for institutional and professional clients. GCEX has partnerships with Tier 1 trusted Liquidity Providers, leading counterparties and regulated digital custody asset institutions. GCEX offers a wide range of products and technology solutions including White Labels. In 2018, GCEX London opened, followed by offices in Glasgow in 2020, Copenhagen in 2021 and Dubai in 2022.
Team & Role Profile
Client Services is a team of dedicated professionals in charge of GCEX's trading and client operational processes. To improve processes and reduce risk, the team collaborates closely with Sales, Technology and Finance, as well as introducing and implementing new products and services. At all times we are focused on providing excellent customer service, offering client support 24 hours a day, seven days a week. This role is based in our offices in Glasgow, London or Dubai.
Key Responsibilities
* Accurately settling and documenting daily transactions (daily reconciliation).
* Identifying and managing operational risks.
* Providing tailored trading and technology solutions to meet client needs.
* Management of clients’ day-to-day requirements.
Candidate Requirements
* Knowledge of derivative products preferable, including currencies/FX, commodities, crypto assets or other OTC derivatives.
* Ability to work independently as well as part of a team, including interfacing across all levels with vendors and clients.
* Capability to lead and contribute to technical client-facing presentations.
* Strong analytical and problem-solving skills.
* Ability to work to stringent deadlines.
* Ability to partner with colleagues across functions and lead effectively across geographical boundaries.
* Strong experience with MS Office, particularly Excel.
* Functional knowledge of operations, trade and settlement lifecycle.
* Familiarity with trading and back-office platforms.
* Knowledge of FIX and Websocket API is advantageous.
* Applicants with a second language, including Japanese, will be prioritised and strong communication in English is to be expected.