Join our Customer Service Team!
Pay: £11.44 per hour and after 12 weeks this will rise to £12.30 per hour.
Role: Full-time (37.5 hours per week) office-based role in West Strand Business Park, Preston, PR1 8UY.
We are looking for a positive, flexible, and customer-focused individual to join our busy call centre as a Customer Service Advisor supporting the TFC campaign. Tax-Free Childcare (TFC) is a scheme for Government support towards the cost of childcare for working families. In this role, you would be supporting families and making a difference by helping them.
Responsibilities:
1. Providing excellent customer service to our customers.
2. Resolving customer queries in a timely and efficient manner.
3. Working with other team members to meet customer service goals.
Working Hours: Monday - Friday, 8am - 6pm, 37.5-hour week.
What we offer:
1. 25 days annual leave per annum (increasing to 33 days post 12 weeks).
2. Staff discounts (range of lifestyle goods and services).
3. Pension contribution.
4. Personal Accident Insurance.
5. Eye care vouchers.
6. Referral Schemes.
7. Save-As-You-Earn-Scheme.
8. MyPath Development programme (Global Programme through dedicated Talent coaches).
What we are looking for:
1. A positive attitude and a can-do spirit.
2. Flexibility and the ability to adapt to new situations.
3. Excellent communication skills, both written and verbal.
4. The ability to work independently and as part of a team.
5. A passion for providing excellent customer service.
If you love helping people and are looking for a challenging and rewarding career, we would love to hear from you!
Apply now. #J-18808-Ljbffr