Join Our Team as a Patient Coordinator/Receptionist at Sefton Dental Centre Smart is looking for a compassionate and skilled Patient Coordinator/Receptionist to be the welcoming face of our dental practice and play a vital role in delivering exceptional dental care to our valued patients. While previous experience is preferred, it’s not essential – what matters most is your enthusiasm and dedication This full-time position offers a schedule that includes both standard and out-of-office hours, along with a competitive salary and excellent company benefits. At Smart Dental, we’re committed to creating a positive and enjoyable work environment where your contributions truly make a difference in the lives of our patients and community. We also prioritise your personal and professional growth with ongoing development opportunities. This role would suit a GDC-registered dental nurse who can cover for our nurses during annual leave, holidays, and other absences. What Will Make You a Great Fit? We’re looking for someone who can: Provide Excellent Customer Service : Handle phone enquiries warmly, professionally, and efficiently. Manage Treatment Plans : Assist in coordinating and following up on private dental treatments. Schedule Appointments : Efficiently manage private treatment bookings to ensure smooth patient flow. Discuss Financial Options : Present financing options clearly and confidently to patients. Support Treatment Promotion : Collaborate with our private dentists to promote available treatments. Engage on Social Media : Help manage and grow our presence across social media platforms. Collaborate with Marketing : Work closely with our Digital Marketing team to enhance the practice’s visibility and reputation. Optimise Reception Operations : Provide top-notch receptionist services to enhance efficiency, accuracy, and the overall patient experience. What We Offer: Competitive Salary : A fair starting salary with potential for growth. Career Development : A structured career pathway with ongoing training and development opportunities. Incentives : Opportunities to earn bonuses on private treatment sales. Modern Facilities : Work in our state-of-the-art, computerised dental surgeries. Performance Reviews : Regular annual appraisals to support your career progression. If you’re ready to embark on a rewarding career where you can truly make a difference, click ‘Apply’ now and join the Smart Dental family as our new Patient Coordinator/Receptionist at Sefton Dental Centre