SERVICE ADVISOR - YEOMANS HONDA BOGNOR REGIS
Yeomans Honda Bognor Regis are looking to recruit a new Service Advisor. We are an award winning team of 23 staff members who work tirelessly to create, build and maintain strong relationships with our customers, delivering a service second to none.
Ideally, you will have experience in the Service Advisor role. As a minimum, you will need to have worked in a customer-facing role, with a strong commitment to good customer service.
Key responsibilities of the role include:
* Taking service, repair and maintenance bookings via telephone, face to face, and email contact
* Processing bookings through our IT systems, Keyloop & RTC
* Liaising with the workshop team to ensure all is in place for each booked job
* Keeping customers informed throughout work in progress – up-selling any additional work requirements
* Presenting and up-selling a range of approved products and services
* Undertaking all related administration (including invoicing), handing over cars, and taking payments
* Ability to meet manufacturers customer satisfaction standards.
We provide full onsite training, everyday coaching, and will enroll you in Honda's institute program so you can perform at your highest level.
Working hours are Monday to Friday 8.30am - 5.30pm and Saturday mornings on a 1 in 3 rota basis.
For inquiries, please feel free to contact us.
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