Lead with Excellence - Customer Service Team Leader Wanted!
Are you passionate about delivering exceptional customer service? Do you have the leadership skills to motivate and support a small team? If so, this Team Leader role could be perfect for you!
Position: Customer Service Team Leader
Location: Brentwood
Salary: £30,000 per annum
Shifts: Rotational week 1 - 7 AM - 3 PM - week 2 12 PM - 8 PM + 1 weekend in 3
Why You'll Love This Role:
1. Lead a team dedicated to customer satisfaction
2. Make a real impact in a fast-paced, service-driven environment
3. Work with a trusted leader within their industry
Your Key Responsibilities:
1. Deliver top-tier customer service - ensure all calls are handled professionally and efficiently
2. Lead and support your team - provide guidance, training, and motivation
3. Manage schedules & workloads - ensure smooth daily operations
4. Keep things running smoothly - oversee job completion, reports, and system updates
5. Be the link between customers & engineers - ensuring excellent service at every step
Who We're Looking For:
1. A customer-focused leader with strong communication skills
2. Previous experience in a senior role or team leadership
3. Highly organised, proactive, and adaptable
4. Passionate about creating positive customer experiences
Join a company that values your leadership and customer service skills! Apply today and take the next step in your career!
Please send in your CV to make the next step.
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