Relocruitment are pleased to be partnered with one of the UK's largest family-owned Removals firms. They specialise in International removals to worldwide destinations.
They are now seeking a Baggage Sales Consultant to join their team based in Surrey. The ideal candidate will be a highly motivated and hardworking individual looking to expand their knowledge of the industry or simply looking for a new challenge.
A background in Sales or Customer Service is essential. Experience within the Removals industry is ideal; however, candidates with a background in related fields such as transport or logistics will also be considered.
This role operates in a fast-paced environment, but you'll be joining a friendly team with a strong work ethic. The working hours are Monday - Friday, 8:45am - 5pm with a 30 minute lunch OR 8:45am - 5:30pm with a 1 hour lunch.
Duties will include but are not limited to:
1. Making initial contact with customers
2. Quoting customers for baggage / courier department (moves under 20 pieces)
3. Follow up with quoted customers to turn enquiry to booking
4. Liaising with couriers and operations to book jobs in
5. Providing customer care and customer service during the removal
6. Obtaining payments and documents for shipping
7. Assisting with customer queries
8. Assisting warehouse and duties in warehouse for labelling packages, warehouse organisation
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