About
2nd Line IT Support Technician
Permanent
Norwich (Hybrid)
£28,000 - £36,000 (DOE)
2nd Line IT Support Technician needed for a permanent position based in Norwich (Hybrid). Start ASAP ideally Feb/March 2025.
A chance to join an established IT Services business with 'hybrid remote' working available following successful completion of your probation period.
Benefits:
* £28-36k Base (DOE)
* Hybrid Remote (2 days/week WFH)
* 25 days holiday (plus BHs)
* Pension
* Profit share
* Private healthcare
* Gym
* Free parking
* Enhanced maternity/paternity
* More!
Key skills, experience + tasks include:
* Supporting, installing, configuring and maintaining IT networks, Windows Server and Desktop technical environments.
* Strong IT trouble-shooting, diagnosis + IT problem resolution to 2nd line level.
* Configuring, setting up + supporting small/medium sized IT networks.
* Project based work including IT deployments, migrations + upgrades.
Experience With IT Managed Services (MSP) Outsourced Companies Preferred.
Full UK Driving Licence and own transport.
Technical Environment:
* Windows Server
* Office 365
* IT Networks
* MS Exchange
* DNS/DHCP
* Routers
* Switches
* VPN configuration
* Firewalls
* SharePoint
* Azure AD
Nice-to-have skills:
* Windows Server
* DNS
* DHCP
* Routers
* Switches
* Firewalls
Work experience:
* Systems Administrator
* System Engineer
Languages:
* English
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Information Technology
Industries
* Technology, Information and Internet
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