Job summary
We are seeking a Human Resources Assistant to join our team.The ideal candidate will support the HRfunction with administrative tasks and contribute to the overallefficiency of the HR operations.
We are looking to appoint a highly motivated, enthusiastic,efficient and organised person to lead on the PCN administration and provide HRsupport to the managers and clinical staff. This is a busy and varied rolewhich requires a flexible approach and you will need to be able to work usingyour own initiative, autonomously and as part of a team.
We are looking for a minimum of per week. Flexible working hours will be required at times with theprovision of cover during periods of annual leave and sickness.
Main duties of the job
Supporting the HR functions of the PCN and keeping documentation up to date
Administrative support for staff policies and processes
Operational support for clinical services
Managing events and staff training
About us
Belper Primary Care Network is dedicated to providingcomprehensive healthcare services to our community. Working across 4 differentGP practices and engaging with external partners in primary and community carewe prioritise patient care and satisfaction while fostering a positive workenvironment for our staff.
Job description
Job responsibilities
Administer the recruitment and onboarding processes,including job postings, scheduling interviews, DBS checks and processing newhire paperwork.
Arrange,support and monitor the induction of new staff and ensure they have fullknowledge of the staff handbook and where to access our policies.
Maintainemployee records, ensuring accuracy and confidentiality and they are kept up todate.
Supportmanagers in HR activities such as employee training, performance evaluations,and disciplinary actions, ensuring policies are followed and good practice ismaintained.
Administer,monitor and report on staff absences and leave queries, updating relevantplatforms for communication across the team and for management to view.
Supportwith the update of policies and procedures ensuring they are accessible tostaff members on shared platforms, PCN drive and Team Net
Coordinateemployee events and training programmes, and team building/wellbeingactivities.
Foster apositive work culture, giving and receiving constructive feedback on the waythat we work together.
Compliance and Documentation:
Have a thorough understanding of the company policies and ensure they are kept up to date.
Ensure compliance with relevant laws, regulations, and company policies.
Maintain accurate and up-to-date documentation for HR and operational processes.
Assist with audits and quality assurance initiatives to ensure adherence to CQC standards.
Undertake any other reasonable duty that may be required and agreed with the management team
Key relationships:
Clinicaloperations Manager - they areresponsible for the overall HR management of staff and their wellbeing.
ClinicalOperations Manager with regards staff policies and processes.
Team upManager and Clinical Lead to provide them with operational and administrativesupport with clinical services.
EnhancedAccess Manager to provide them with operational and administrative support withclinical services.
ClinicalQuality Manger to provide them with support in the compliance and documentationof CQC.
AllPractice Managers to provide them with support in relation to staff absences,new staff or leavers.
ClinicalOperations manager and or Clinical Quality Manager to provide them with supportin relation to PCN staff communications, training and activities.
Systemsand Development manager to provide them with support in reference to staffaccess to systems and managing their inductions
Person Specification
Qualifications
Essential
1. GCSE grade A to C in English and Maths
2. HR CIPD level 3 qualification or equivalent
Desirable
3. CIPD level 5 qualification or equivalent.
Experience
Essential
4. Experience of supporting recruitment including onboarding of new staff
5. Experience of supporting a grievance, disciplinary and absence management process with letters and advice on process.
6. Excellent communication and interpersonal skills
7. Experience of working in a busy administrative role
8. Ability to work under pressure and be flexible
9. Ability to present relevant information/reports in a concise manner
10. Good keyboard and PC skills, with demonstrable experience of using Microsoft Office, eg Word, Excel and Outlook
11. HR CIPD level 3 qualification or equivalent
12. Willingness to work to HR level 5 qualification .
13. Able to de-escalate conflict and maintain professionalism when challenged.
14. Strong data entry skills with high accuracy
15. Able to work independently on day to day work streams with minimum supervision
Desirable
16. Experience with working in general practice
17. Experience of supporting disciplinary, grievance and absence management meetings.
18. Knowledge of social media management for professional purposes
19. Ability to understand data and present it in reports.
20. Effective communication skills to interact with employees and external parties
21. Knowledge of CQC inspection criteria in General Practice