Smiths Equipment Hire Ltd are the Northwest's Largest Independent Equipment Hire company with 17 Hire It Centres located across the region. We have a fantastic opportunity for a driven and enthusiastic Trade Counter Sales Assistant. Smiths Hire are looking for a passionate and driven individual to join our depot team, in a customer facing counter sales role. This position is a hands-on, varied position, where no two days will be the same. It requires someone who has a keen eye for detail, who is highly organised, and who has previous experience in the following responsibilities: Ability to maximise sales by providing high levels of customer service in all areas including answering phones promptly, handling queries, processing orders efficiently and accurately. Experience in counter (retail) sales, providing a quick and accurate response to customers needs Confident in processing the delivery and collection of orders in accordance with the customers requirements. Liaising, where required, with other depot employees, customers, workshops and sales teams Ensuring that all products hired to customers are safe and have been properly tested in accordance with company procedures Competent is utilising basic IT systems and completing paperwork relating to equipment on-hires, off-hires and stock transfers, etc. Developing and maintaining knowledge of the depots equipment for hire/sale including basic knowledge of accessory, safety and test & run requirements Keep the Depot Manager informed of any repairs and maintenance of equipment required any other duties that is required This is a full time role covering: Monday to Friday: 08:00am 17:00pm and Saturday 08:00am to 12:00pm on a rotational basis Benefits what we offer you Salary: £25,000 Depending on experience for Monday Friday Saturday hours paid at time and a half 25 Days plus statutory holidays (33 days in total) An extra 2 days holiday after 5 years service Weekly pay FREE tool hire for all employees - Excluding consumables and delivery Group Life Cover is provided at three times your annual salary My Wellbeing Services Employee Referral Scheme Pension scheme Full uniform provided Discounted personal legal services