Are you an enthusiastic and customer-focused individual looking to join a dynamic food and beverage team? We are seeking a passionate person to join us at the hotel and help create memorable guest experiences.
Responsibilities
1. Provide high-quality food and beverage service to guests.
2. Engage in conversations with guests, take orders, and use upselling techniques to enhance their experience.
3. Ensure the restaurant and bar are prepared for service and meet high standards of presentation.
4. Represent the hotel and uphold our brand through exceptional customer service.
Benefits
* Employee discounts on bedroom rates across the LGH hotel portfolio.
* Access to the IHG employee room benefit programme globally (T&Cs apply).
* Shopping discounts on groceries, fashion, travel, utilities, days out, and holidays.
* Eye care, legal & money advice, counseling sessions.
* Cycle to work scheme, wellbeing tips, and fitness videos.
* Recipe ideas, health advice, podcasts, TV, breathing exercises.
* 24/7 support line, team rewards, free meals on duty, free parking.
Ideal Candidate
The candidate should have a passion for hospitality, especially in food and beverage service, with excellent communication and interpersonal skills. Experience in a similar role is preferred, with a proven ability to deliver high-quality service in a fast-paced environment. A professional, positive attitude, attention to detail, and flexibility to work weekends and holidays are essential. Reliability, motivation, and dedication to guest satisfaction are key qualities.
About the Hotel
The hotel features 149 luxurious bedrooms and various dining options, including the refurbished lobby lounge and ‘Marcos’ Italian restaurant, offering all-day dining and a memorable ambiance. 24-hour room service and a fitness club are also available.
About Us
LGH Hotels Management manages 42 hotels across the UK, including brands like Crowne Plaza, Holiday Inn, and Best Western. Join our team and contribute to shaping the future of UK hospitality!
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