Job Summary
We are seeking a friendly and organised experienced Dental Receptionist to join our dynamic dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and administrative support. This role is crucial in ensuring the smooth operation of our practice and maintaining a welcoming environment for our patients. Preference is for the dental receptionist to have dental nursing experience and qualification and be GDC registered.
Reception Responsibilities
* Greet patients warmly upon arrival and assist them with check-in procedures.
* Good communication skills and excellent telephone manner.
* Must have a positive outlook and be a team player.
* Manage appointment scheduling, including booking, rescheduling, and confirming appointments via SFD computer software.
* Handle patient inquiries via phone, email, and in-person, providing accurate information about services and procedures.
* Maintain patient records with confidentiality and accuracy in compliance with data protection regulations.
* Process patient payments and manage billing inquiries efficiently.
* Collaborate with dental staff to ensure seamless patient flow and effective communication within the team.
* Assist with administrative tasks such as filing, data entry, and maintaining office supplies.
* Ensure the reception area is tidy and welcoming at all times.
Nursing Roles Include
* Smile while providing clinical chair-side support to dentist/hygienist.
* A positive can-do mental attitude whilst providing excellent patient care.
* Strong organisational skills with attention to detail and the ability to multitask effectively.
* Excellent verbal and written communication skills.
* Proficient in using office software and equipment (e.g., computers, printers).
* A friendly disposition with a commitment to providing outstanding customer service.
* Ability to work well under pressure in a fast-paced environment.
* Absolute ability to work as a team member and independently to follow and ensure compliance with all practice policies.
If you are passionate about delivering excellent patient care and possess the necessary skills to thrive in this role, we encourage you to apply for the position of Dental Receptionist at our practice.
Job Type: Full-time
Pay: £13.00-£15.50 per hour
Expected Hours: 29 – 34 per week
Benefits:
* Company pension
Schedule:
* Monday to Friday
Education:
* GCSE or equivalent (preferred)
Experience:
* Dental receptionist: 1 year (required)
Work Location: In person
Reference ID: REC at SDP
Expected Start Date: 22/04/2025
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