Job Description
Position Summary, Responsibilities and Expectations:
* Act first point of contact for our B2B customers with any operational queries or problems and ensure that customers receive quality pre and post sales service. Ensure sales managers and customer are kept abreast of all issues.
* Process multiple orders with key eye for detail using EDI ordering system.
* Ensure orders, shipments and deliveries are executed based on delivery expectations following the company guidelines and meeting customer requirements.
* Maintain accurate and up-to-date customer records in CRM database.
* Provide weekly reports to management and sales team.
* Establish and maintain effective working team relationships with all departments.
* Possess customer-centric skills and ability to communicate effectively with people at all levels of the organization.
* Maintain professional internal and external relationships that meet Corsair’s core values.
Essential Skills And Experience:
* Must be enthusiastic and dependable.
* Ideally Post Graduate.
* Good Knowledge of Microsoft Office and Strong knowledge of Excel (creating charts, pivot tables, vlookup, formulas) is a positive.
* Well organized with ability to multitask and close inquiries fast and efficiently across multiple accounts.
* Project Management.
* Data Management.
* Be proactive to look at improvement processes.
* Ability to prioritize and demonstrate attention to detail and accurate order processing.
* Exceptional written and verbal communication.
Ability to work under pressure and to deadlines.
About Us:
Founded in 1994, CORSAIR (NASDAQ:CRSR) is a leading global developer and manufacturer of high-performance gaming and streaming gear. With 21 different product lines, CORSAIR offers a complete range of products that help digital athletes perform at their peak and enable streaming creators to produce studio-quality content for their fans. CORSAIR has built a passionate base of loyal customers due to its gamer- and creator-centric design philosophy, commitment to high performance, and professional quality. The company has received more than 4,000 product awards and has a footprint that reaches customers in more than 75 countries. CORSAIR also includes subsidiary brands Elgato, which provides premium studio equipment and accessories for content creators, SCUF Gaming, which builds custom-designed controllers for competitive gamers, and ORIGIN PC, a builder of custom gaming and workstation desktop PCs and laptops.
What We Offer You:
* A motivated team around you with all the digital and gaming enthusiasm you are looking for.
* Focus on personal development and training in any relevant discipline.
* Competitive salary including quarterly profit share bonus.
* Attractive benefits like an Employee Stock Purchase Program and discounts on Corsair, Elgato, Origin, and Scuf Gaming products.
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