Relationships: Managed by the Pharmacy Administration Manager. Works with other clerical staff within Pharmacy. Liaises with other Pharmacy professional, technical and assistant staff. Co-operates with other health care staff throughout the Trust. Provides customer service to visitors to the Pharmacy department. General Duties To process purchase documents on the JAC computer system in accordance with standing financial instructions. To identify and document non-compliance with regional contracts and local purchase deals and to notify discrepancies as appropriate. To receive and distribute incoming mail for all staff. To receive and respond to enquiries from colleagues and external suppliers on the telephone and via email, escalating to supervisor as appropriate. To provide secretarial support, filing, database management and photocopying for Pharmacy staff as required. To undertake reception duties for all visitors to the main Pharmacy. To raise requisitions on the Estates department for maintenance and monitor progress as necessary. To follow up on any outstanding invoices in a timely manner, keeping senior staff informed of progress. To maintain the Pharmacy document archives in a neat, orderly and safe fashion to ensure that any document is readily retrievable. To assist with homecare enquiries and escalate to the appropriate person To assist in the booking out of the aseptic manufactured products on the JAC computer system. Managing senior staff diaries and booking meetings as required. To check department stationery stock levels and re-order low items as necessary. To ensure any issues with suppliers and stock are flagged to senior staff as a priority. Any other duties as required by the Pharmacy Admin Manager in accordance with this grade of post.