Associate Account Manager – Dorset
Location: South Somerset - Yeovil, Dorset, East Devon, Exeter
Contract Type: Full Time, Permanent
Reporting to: Regional Business Manager
Direct Reports: N/A
Department: Sales
Company Information
Clinisupplies is a leading UK-based manufacturer and supplier of medical appliances specialising in bladder and bowel products for managing acute and chronic conditions. We also offer a portfolio of bandages and garments for the treatment of wounds and chronic skin conditions.
Employing over 800 people in the UK, China and India, we supply our products to the NHS and deliver direct to patients’ homes through Nightingale Home Delivery, our dispensing appliance contractor.
Clinisupplies is focused on developing products which are simple and discreet to use. Our product development team works with clinicians and patients to develop a strong product pipeline to be manufactured at its CA, CE, ISO, US FDA approved facilities. At Clinisupplies, we want to make a difference in healthcare, that means understanding our customers’ needs and delivering on their biggest priorities.
We recognise that the NHS needs to offer quality of care and save money – that’s why Clinisupplies offers products that are designed to deliver value to customers. We put people living with bladder and bowel conditions at the heart of everything we do. From dedicated specialist nurses, superior customer service and product support to discreet and sustainable home delivery. We believe no-one should ever miss out on life because of a health condition.
We’re here to help people live more freely. We have a set of core values which are our guiding principles and help shape our actions, culture and environment:
* Agile
* Collaborative
* Curious
* Sustainable
* Wellness
Role summary
We have an opportunity for an Associate Account Manager to join our sales team. You will support the implementation of discharge policies which support the registration of patients to the Nightingale Home Delivery Service. The role will help support or partner NHS Trusts to provide a safe and effective transition into the community from the acute setting. This is an entry level role, to start your career within medical sales.
The roles are field based which will require working away from home as required; therefore, overnight stays can be expected.
Key Responsibilities
The following provides an indication of the key responsibilities involved in this role but is not intended to be an exhaustive list of all the duties that you may be required to do:
Reporting directly to the Regional Business Manager, you will have responsibility for:
* Delivering and exceeding agreed New Consumer Registrations
* Providing support at the point of care for patients being discharged home
* Training the clinical staff on the best practices for safe discharge with Nightingale whilst managing a medical device
* Developing a thorough understanding of the transition process between secondary and primary care within the NHS
* Developing a thorough understanding of how a Dispensing Appliance Contractor operates
* Providing effective weekly updates of company IT requirements, CRM, Calendar, Monthly AM report to Regional Business Manager
* Supporting partnering Trusts with the provision, promotion and implementation of ‘hospital to home’ discharge products for use in the community provided through our home delivery service
* Supporting partnering establishments with formulary implementation and product guidance
* Delivering effective training on supporting ‘discharge packs’ and the appliances to healthcare professionals
* Working closely with your regional team to support delivery of key projects across the region
* Building excellent customer relationships and selling the product and service to NHS and private healthcare customers
Experience Required
* Excellent communication and presentation skills
* Dynamic and driven with a real interest in developing a career in medical sales
* Desire to work in a target driven environment
* Confident, articulate and a strong relationship builder
* Highly self-motivated and tenacious and must be able to deliver sales results in a competitive environment
* Well organised and able to plan weekly and monthly diary
* Be able to operate independently, and also work within a team
* Strong mindset and have the ability to articulate yourself and bring others around to your way of thinking
Desirable, but not essential
* Clinical background
* Experience in customer relations or front of house sales
* Commercial/business acumen
Clinisupplies is dedicated to the continuous development of our employees and offers excellent career prospects for the strong candidate. We also offer competitive terms and conditions.
Clinisupplies Limited is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
How to apply
If you are interested in this position, please forward your CV to recruitment@clinisupplies.co.uk. Please note that in addition to the interviews, there will be assessments as part of our recruitment and selection process.
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